Changes
Changes in (JCSM73-0290-01(E)) JP1 Cloud Service/Operations Integration 02-90
| Additions and changes | Location |
|---|---|
| Upgraded OTOBO to version 11.0.13. In conjunction with this update, updated the display text in the ITSM application (OTOBO) GUI. |
General |
| The sender email address used when sending notifications from Ops I has been changed from "noreply.opsi@itg.hitachi.co.jp" to "noreply@ops-integration.com". | 2.6.3 |
| Clarified that if a customer is set to [invalid] or [invalid-temporarily], that customer can no longer be set as a new Ops I user. | 4.3.1 |
| For access control based on customer separation, added a combination of direct assignment of Primitive roles and assignment of custom roles as roles that must be assigned to customer users. | 1.2.1 |
| Changed the timing of notifications for ticket follow-up notifications and ticket lock timeout notifications. Also included precautions on ticket unlocking. | 9.5 |
| Noted that when importing data containing line breaks and viewing it in the OTOBO window, line breaks might not be reflected in the display. | 6.8 |
| Added instructions on how to handle situations where the message "OTOBO detected possible network issues. You could either try reloading this page manually or wait until your browser has re-established the connection on its own" appears frequently. | 1.4 |
(Legend) -: N/A
Simple typos, omissions, and the like have been corrected without notice.