4.3.1 Customer registration

Register customer information needed to define customer users on a per-customer basis.

TipsTips
Registered customers cannot be deleted.

1. From the main menu, select [Customers] - [Customer Administration].
2. Click the [Add Customer] button.
3. On the [Add Customer] screen, enter the following in the [Add Customer] fields and click the [Save] button.

(Table) Input fields on the customer information input screen

Field Required Description
CustomerID Yes Customer ID
Do not use "null" or "all".
You cannot register a customer ID that has already been registered.
TipsTips
Changing customer IDs is not supported. Take care when setting customer IDs.
Customer Yes Customer name
You cannot register a customer name that has already been registered. If the customer name is used for the User group to which the document will be distributed, it must be the same name as the User group to which it will be distributed.
Street No Street
Zip No Zip
City No City
Country No Name of the country
URL No URL
Comment No Enter any comments.
Valid Yes valid
Customers who have been set to "invalid" or "invalid-temporarily":
  • The affected customer can no longer be set as a user attribute in Ops I.
    • The affected customer will no longer be displayed on the "Add user" window or the "User details" window in Ops I.
    • If the target customer is mapped to a user's attributes during single sign-on using IdP integration, a login error occurs.
  • On the "User details" window for users already belonging to the target customer, the customer name remains displayed. It is possible to change to another "valid" customer.