Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


7.10.5  Starting a chat session

You can start a chat session when the Chat window is connected to a chat server. You can use the following two methods to start a chat session:

The following explains how to start a chat session by connecting to another chat server from a Chat window. For details about how to start the chat server, see 7.10.3  Starting the chat server.

To start a chat session by connecting to a chat server:

  1. Start the Chat window.

    Tip

    To start the Chat window:

    • From the menu of the Remote Controller window, select Tools and then Chat.

    • For a controller: From the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Remote Control - Chat.

    • For a computer that has the agent installed: From the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Agent, Remote Control Agent, and then Chat.

  2. From the menu of the Chat window, select File and then Connect.

  3. In the displayed dialog box, specify the address of the chat server you want to connect to, and then click OK.

    Tip

    If a password has been specified for the chat server you want to connect to, the Enter Password dialog box is displayed. In this case, enter the password, and then click OK. Note that the connection fails if an incorrect password is entered three times in a row. If this happens, connect to the chat server from the Chat window again.

    A message is displayed informing you that the specified chat server has been connected to.

Tip

When a computer is connected to a chat server, this computer can connect to one or more other chat servers from the Chat window. However, when a chat server is running on a computer, the computer cannot connect to other chat servers. In this case, stop the chat server, and then connect the computer to another chat server.