Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


7.5.5  Starting remote control by searching for a computer

If you do not know which computers can be remotely controlled, you can find the computers that can be connected to within the network by performing a search. Then, you can connect to a computer found in the search and start remote control.

To connect to a computer by performing a search:

  1. Start the controller.

  2. From the File menu in the Remote Controller window, select Search for connectible computers and search for computers to which to connect.

  3. Connect to a computer displayed in the search results.

    If you used the connection list to search for computers, select a detected computer, and then click [Figure].

    If you used the Remote Controller window to search for computers, select a detected computer that is waiting to be connected to, and then click the Connect button.

The selected computer is connected, and the view of the computer is displayed.

If authentication information is set on the computer, a dialog box for entering the authentication information is displayed when connecting to the computer. In this case, enter the authentication information that was set by selecting Remote control settings and then User Authentication during agent configuration, or the authentication information that was set on the VNC server to be connected to. The default agent configuration for authentication information is set as follows: user ID=system; password=manager.

In addition, when the settings on the computer are set to display connection requests, if the request is rejected, a message indicating that the connection has been rejected will be displayed on the controller.

Tip

If the request to connect to the computer is rejected or a timeout occurs, try to reconnect the computer by using RFB. Also, when the computer being connected to has been set to turn on when connected to, if the RFB reconnection fails (times out) because the computer is turned off, restart the computer by using Wake on LAN or AMT, and try to connect to the computer again.

Related Topics: