Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


7.5.3  Starting remote control by directly specifying the host name or IP address

You can start remote control by directly specifying the IP address or host name of the computer to connect to from the controller.

To connect to a computer by directly specifying the host name or IP address:

  1. Start the controller.

  2. On the toolbar of the Remote Controller window, enter the host name or IP address of the computer you want to connect to for Agent Specification.

    Alternatively, you can also click the Connect button ([Figure]) and then Connection, and then directly specify the host name or IP address in the displayed dialog box.

  3. Click the Enter button.

The computer with the specified host name or IP address is connected to, and the view of the computer is displayed.

If authentication information is set on the computer, a dialog box for entering the authentication information is displayed when connecting the computer. In this case, enter the authentication information that was set by selecting Remote control settings and then User Authentication during agent configuration, or the authentication information that was set on the VNC server to be connected to. The default agent configuration for authentication information is set as follows: user ID=system; password=manager.

In addition, when the settings on the computer are set to display connection requests, if the request is rejected, a message indicating that the connection has been rejected is displayed on the controller.

Tip

If the request to connect to the computer is rejected or a timeout occurs, try to reconnect to the computer by using RFB. Also, if the computer being connected to has been set to turn on when connected to, if the RFB reconnection fails (times out) because the computer is turned off, restart the computer by using Wake on LAN or AMT, and try to connect to the computer again.

Related Topics: