7.5.2 Starting remote control by selecting a computer
You can start remote control by selecting the computer to connect to from the controller.
To select and connect to a computer:
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Start the controller.
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On the toolbar of the Remote Controller window, click the Connect button and then select Connect from the pull-down menu.
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In the Agent Specification dialog box that appears, select the computer to which you want to connect, and then click the Connect button.
- Tip
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If you click the Connect button, the computers registered in the connection list are shown in the displayed menu.
The selected computer is connected, and the view of the computer is displayed.
- Important
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If you are unable to connect to the target computer, check for the following issues:
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The remote controller is not installed on the target computer.
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The credentials given for the target computer are wrong.
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The target computer is not running.
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If authentication information is set on the computer, a dialog box for entering the authentication information is displayed when connecting the computer. In this case, enter the authentication information that was set by selecting Remote control settings and then User Authentication during agent configuration, or the authentication information that was set on the VNC server to be connected to. The default agent configuration for authentication information is set as follows: user ID=system; password=manager.
In addition, when the settings on the computer are set to display connection requests, if the request is rejected, a message indicating that the connection has been rejected will be displayed on the controller.
- Tip
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If the request to connect to the computer is rejected or a timeout occurs, try to reconnect to the computer by using RFB. Also, when the computer being connected to has been set to turn on when connecting, if the RFB reconnection fails (times out) because the computer is turned off, restart the computer by using Wake on LAN or AMT, and try to connect to the computer again.
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