6.29 Locking a smart device

If a smart device is lost, the administrator can lock the smart device to prevent it from being used by the person who finds it.

To lock a smart device:

1. Display the Inventory module.

2. From Device Inventory in the menu area, select the group that contains the smart device to be locked.

3. In the information area, select the smart device to be locked, and then select Lock Smart Device from Action.

   You can also select multiple smart devices to simultaneously lock more than one device.

4. In the displayed dialog box, click OK.

The selected smart device is locked.

Important

If no passcode is specified for the smart device, the smart device can still be used even after it is locked. If you do not want the smart device to be used, be sure to specify a passcode for it.

Tip

A smart device is locked by the MDM system according to a request issued by JP1/IT Desktop Management 2. Therefore, locking of the smart device is complete at the time the MDM system receives the execution request from JP1/IT Desktop Management 2.

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