6.28 Obtaining smart device information
You can obtain the latest smart device information from the linked MDM system at any desired time.
To obtain smart device information:
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Display the Settings module.
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In the menu area, select General and then MDM Linkage Settings.
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From MDM Linkage Settings in the information area, select the settings for the MDM system that manages the smart device from which you want to obtain information.
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From Action, select Collect Device Info. From MDM System.
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In the displayed dialog box, click OK.
The list is updated, and the smart information is obtained.
If you want to know the acquisition status of device information, select Refresh List to Latest Info from Action. The list in MDM Linkage Settings is updated with the most recent information, so that you can view the acquisition status.
- Tip
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If you have set the MDM linkage to periodically obtain smart device information, the device information of the managed smart devices is automatically updated according to the schedule.
- Tip
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The device information that JP1/IT Desktop Management 2 obtains is the information that the MDM system obtained from smart devices. Therefore, the latest smart device information might differ from the device information managed by JP1/IT Desktop Management 2.