1.10.4 General procedure for discarding the software licenses
You need to discard a software license when the software is obsolete and no longer used.
To discard a software license:
- 1. Determine whether the software license is necessary.
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When a user requests termination of the software license, determine whether the relevant software license is required by any other user. To decide whether the software license can be discarded, make sure that the depreciation of the software has been complete and no user is using the software.
- 2. Discard the software license and update the information.
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If you decide to discard the software license, discard the software media and make sure that the software has been uninstalled from the computers. Update the software license information in JP1/IT Desktop Management 2 with the discarded software license.
Now the record of the discarded software license in JP1/IT Desktop Management 2 has the Expired status.
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- Organization of this subsection
(1) General procedure for determining whether the software license is necessary
When a user requests termination of the software license, you need to determine whether the relevant software license can be discarded. Based on the usage status and depreciation terms of the software license, decide to discard the unnecessary software license.
- 1. Check the number of installed software.
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Confirm that no user is using the software license to be discarded. In the Assets module, in theSoftware License Status view of the Assets module, check the value for Number of Used Licenses of the relevant software. If the number of used licenses is not 0, a user who is using the software. In such a case, do not discard the software license. The user who requested the termination of the software license is supposed to have already uninstalled the software from the user's computer.
- 2. Make sure that the depreciation has been completed.
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Make sure that the depreciation of the software license to be discarded has been completed. Select the Contract Information tab in the Software License view of the Assets module to display the details of the software license. Based on Total Amount and Contract Date, determine whether the depreciation has been completed.
- 3. Check whether any other user is using the software.
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Notify all users that the software license is due to be discarded by email to make sure that no user needs the software anymore. If a user requests the software license, assign the license to the user's computer.
After all the above steps, discard only the software licenses that are no longer necessary.
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(2) General procedure for discarding the software license and updating the information
When you determine that the software license is no longer necessary, you need to discard it. After you dispose of the media, make sure that the relevant software has been uninstalled from the computers, and then update the software license information in JP1/IT Desktop Management 2.
- 1. Dispose of the software media.
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Dispose of the media so that the software cannot be reused. For CD or DVD, destroy the surface or cut the media into small pieces with a special equipment to make the content completely unreadable.
- 2. Make sure that the software has been uninstalled.
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After you dispose of the media, make sure that the relevant software has not been installed since you decided to discard the software license. In the Assets module, in the Software License Status view, on the Installed Computers tab, make sure that the relevant software does not exist on the computers. If you find a computer with the software installed, instruct the user to uninstall it.
- 3. Update the software license status.
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When you confirm that the software has been uninstalled, update the software license information in JP1/IT Desktop Management 2. In the Software License view of the Assets module, change License Status of the discarded software license from In Use to Expired.
Now the software license has been discarded and the software license information in JP1/IT Desktop Management 2 has been updated.
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