2.6.2 Collecting device information

Agent Management

Indicates a device with the agent installed.

Y

Y

--

--

--

--

--

--

Agentless Management (Authentication Successful)

Indicates a device that has undergone successful authentication via a Windows administrative share or via SNMP. Also indicates a device that is newly discovered by Active Directory discovery.

--

--

Y

Y

--

Y

--

--

Agentless Management (Authentication Failed)

Indicates a device that has not undergone authentication.

--

--

--

--

Y

--

--

--

Agent Management (Network Access Control)

Indicates a device with the agent installed and with network access control enabled.

Y

--

--

--

--

--

--

--

Agent Management (Network Access Control)(Starting management)

Indicates a device with the agent installed and network access control in the process of starting.

Y

--

--

--

--

--

--

--

Agent Management (Network Access Control)(Failed to start management)

Indicates a device with the agent installed, where an attempt to start network access control has failed.

Y

--

--

--

--

--

--

--

Agent Management (Network Access Control)(Stopping management)

A device with the agent installed and network access control disabled.

Y

--

--

--

--

--

--

--

Agent Management (Network Access Control)(Failed to stop management)

A device with the agent installed where an attempt to stop network access control has failed.

Y

--

--

--

--

--

--

--

Agent Management (Relay system)

Indicates a device with a relay system installed.

Y

--

--

--

--

--

--

--

Agent Management (Relay system)(Network Access Control)

Indicates a device with a relay system installed and with network access control enabled.

Y

--

--

--

--

--

--

--

Agent Management (Relay system)(Network Access Control - Starting management)

Indicates a device with a relay system installed and network access control in the process of starting.

Y

--

--

--

--

--

--

--

Agent Management (Relay system)(Network Access Control - Failed to start management)

Indicates a device with a relay system installed, where an attempt to start network access control has failed.

Y

--

--

--

--

--

--

--

Agent Management (Relay system)(Network Access Control - Stopping management)

Indicates a device with a relay system installed and network access control disabled.

Y

--

--

--

--

--

--

--

Agent Management (Relay system)(Network Access Control - Failed to stop management)

Indicates a device with a relay system installed, where an attempt to stop network access control has failed.

Y

--

--

--

--

--

--

--

Management Relay Server

Indicates a management relay server installed.

Y^#

--

--

--

--

--

--

--

Management Relay Server (Network Access Control)

Indicates a management relay server installed and network access control enabled.

Y^#

--

--

--

--

--

--

--

Management Relay Server (Network Access Control - Starting management)

Indicates a management relay server installed and network access control in the process of starting.

Y^#

--

--

--

--

--

--

--

Management Relay Server (Network Access Control - Failed to start management)

Indicates a management relay server installed, where an attempt to start network access control has failed.

Y^#

--

--

--

--

--

--

--

Management Relay Server (Network Access Control - Stopping management)

Indicates a management relay server installed and network access control disabled.

Y^#

--

--

--

--

--

--

--

Management Relay Server (Network Access Control - Failed to stop management)

Indicates a management relay server installed, where an attempt to stop network access control has failed.

Y^#

--

--

--

--

--

--

--

MDM Linkage Management

Indicates a device has acquired information from an MDM system and managing the information.

--

--

--

--

--

--

Y

--

API Management

Indicates a device has acquired information from an external system via the API and managing the information.

--

--

--

--

--

--

--

Y

Allowed

The device is able to connect to the network.

Y

Y

Y

Y

Y

Y

Y

Blocked

The device is unable to connect to the network. This status also applies to devices whose network connection was automatically blocked by a security policy or the network monitoring function.

Y

Y

Y

Y

Y

Y

Y

Forced Block

A device whose network connection has been blocked by an administrator.

Y

Y

Y

Y

Y

Y

Y

Not use period

A device that is not allowed to connect to the network because it is outside the allowed time period defined in the network control list.

Y

Y

Y

Y

Y

Y

Y

Unknown

JP1/IT Desktop Management 2is determining whether the device is permitted to connect to the network. The device will transition to another status when the judgment is made.

Y

Y

Y

Y

Y

Y

Y

Running

Indicates that the computer is on.

Y

N

Y

Y

Y

N

N

Y

Stop

Indicates that the computer is off.^#2

Y^#3

N

Y

Y

Y

N

N

Y

Warning

There is a problem with the device. You can use the System Information and Events tabs of the Inventory module to investigate further.

Y^{#3, #4}

N

N

Y^#5

N

N

N

Y

Critical

There is a serious problem with the device. You can use the System Information and Events tabs of the Inventory module to investigate further.

N

N

N

Y^#6

N

N

N

Y

Unknown

The status of the device is unknown.

N

Y

N

Y

Y

Y

Y

Y

Management by Management Server Under the Local Server

Indicates that the managing device of the device is a management relay server under the local server. The operation status is not collected for this device.

Y

Y

Y

Y

Y

Y

Y

Y

Online management

The device is being managed online.

Y

Y

--

--

--

--

--

--

Offline management

The device is being managed offline.

Y

--

--

--

--

--

--

--

Agent not Installed

The agent is not installed on the device.

Y

--

Y

Y

Y

Y

Y

Y

Managing Source

Indicates the host name of the management relay server that manages the device. If the device is managed by the local server, (local server) is displayed.

Y

Y

Y

Y

Y

Y

Y

Route to the Managing Source

Indicates the route from the local server to the management relay server that manages the device.

Y

Y

Y

Y

Y

Y

Y

PC

Set when the OS type is one of the following:

• Windows 10

  Windows 8.1

• Windows 8

• Windows 7

• Windows Vista

• Windows XP

• Windows 2000

• Windows OS (unknown edition)

• Windows OS (unknown type)

• Mac OS

• Unknown OS

Y

Y^#1

Y

Y

N

Y

N

Y

Server

Set when the OS type is one of the following:

• Windows 2000 Server

• Windows 2000 Advanced Server

• Windows Server 2003

• Windows Server 2008

• Windows Server 2012

• Windows Server 2016

• Windows Server 2019

• UNIX

  • AIX

  • HP-UX

  • Solaris

• Linux

  • CentOS

  • Red Hat Enterprise Linux

  • Oracle Linux

Y

Y

Y

Y

N

Y

N

Y

Storage

Must be assigned to a device by an administrator.

N

N

N

N

N

N

N

Y

Network Device

Collected automatically for a network device other than a network printer.

N

N

N

Y

N

N

N

Y

Printer

Collected automatically for a network printer.

N

N

N

Y

N

N

N

Y

Smart Device

Set when the information was acquired from an MDM system.

N

N

N

N

N

N

Y

Y

Peripheral Device

Must be assigned to a device by an administrator.

N

N

N

N

N

N

N

Y

USB Device

Set in the following cases:

• When input by an administrator

• When registered from the Register USB Device dialog box

N

N

N

N

N

N

N

Y

Display

Must be assigned to a device by an administrator.

N

N

N

N

N

N

N

Y

Other

Must be assigned to a device by an administrator.

N

N

N

N

N

N

N

Y

Custom device type^#2

Must be assigned to a device by an administrator.

N

N

N

N

N

N

N

Y

Unknown

Set when the device type could not be acquired.

N

N

N

N

Y

N

N

Y

Host ID

Displays the host ID.

Y

Y

Y

Y

Y

Y

Y

Computer information

Computer Name (Description)

Name (Computer)

The computer name set in the Computer Name Changes dialog box displayed by clicking Change on the Computer Name panel of the System Properties.

For SNMP authentication, the acquired host name is displayed.

For a smart device, the name is one of the following names used to identify the smart device in the MDM system: the smart device name, or a name that is the combination of the user name, contract phone number, and model name, separated with colons (:).^#1

Description (Computer)

The value in the Computer description field on the Computer Name panel of the System Properties.

For SNMP authentication, the description about the device and the object ID unique to the device developer are displayed.

For smart devices, this information cannot be acquired.

Y

Y^#2

Y^#2

Y

Y

N

Y

Y

Y

Host Name

The fully qualified domain name of the physical host.

In the following circumstances, the NetBIOS name or the host name without a domain name are collected.

• The host is not part of a domain or its domain membership cannot be confirmed

• The host name was acquired by an SNMP search

For a smart device, the smart device name, or a combined name of the user name, contract phone number, and model name, connected with colons (:), that are displayed to identify the smart device in the MDM system.^#1

Y

Y^#2

Y^#2

Y

Y

N

Y

Y

Y

Model (Manufacturer)

The model and manufacturer of the computer, assigned by the vendor.

Y

Y

Y

Y

N

N

N

Y

Y

UUID

The universally unique identifier (UUID) of the computer.

Y

Y

Y

Y

N

N

N

N

Y

Serial #

The serial number (BIOS information) of the computer.

Y

Y

Y

Y

N

N

N

Y

Y

CPU

The model name of the CPU.

Y

Y

Y

Y

Y

N

N

N

Y

Total Memory

The total amount of physical memory installed in the computer.

Y

Y

Y

Y

Y

N

N

Y

Y

Total Free Space

The amount of free space on the hard disk (the type of logical drive is Local Disk).

If the total amount of free space on the local disk exceeds 9,223,372,036,854,775,807 bytes, 9,223,372,036,854,775,807 (bytes) is displayed.

Y

Y

Y

Y

N

N

N

N

Y

System Drive

System Drive

The total number of logical drives.

Y

Y

Y

Y

N

N

N

N

Y

System Drives^#3 (Type/Free/Total/File System)

If there are several system drives, the following information can be collected for each drive:

Type

The type of drive, such as hard disk, CD/DVD drive, or removable disk.

Free space^#4

The free space available on the drive.

Capacity^#4

The total capacity of the drive.

File system^#4

The name of the file system, such as FAT32 or NTFS.

The string Locked by BitLocker appears when the system drive is locked by BitLocker.

Y

Y

Y

Y

N

N

N

N

Y

Disk Name (Capacity/Interface)^#5

Disk Name

The model of the hard disk drive.

Total Capacity

The total capacity of the hard disk drive.

Interface

The interface such as IDE or SCSI used with the hard drive.

Y

Y

Y

Y

Y^#6

N

N

Y^#7

Y

BIOS Information

BIOS Information

The name of the BIOS.

Y

N

N

Y

N

N

N

N

Y

Manufacturer

The manufacturer of the BIOS.

Y

Y

N

Y

N

N

N

N

Y

Serial Number

The serial number of the BIOS.

Y

N

N

Y

N

N

N

N

Y

Version (BIOS/SMBIOS)

BIOS

The version of the BIOS.

SMBIOS

The version of the SMBIOS.

Y

Y

N

Y

N

N

N

N

Y

Release Date

The release date of the BIOS.

Y

Y

N

Y

N

N

N

N

Y

AMT Firmware Version

The version of the AMT firmware.

Y

N

N

N

N

N

N

N

Y

Power Control

Turn off monitor (AC/DC)^{#8, #9}

The length of time until the monitored power supply shuts off.

AC

Indicates an AC power supply.

DC

Indicates a DC (battery) power supply.

Y

N

N

Y

N

N

N

N

Y

System standby (AC/DC)^#8

The length of time until the system enters standby.

AC

Indicates an AC power supply.

DC

Indicates a DC (battery) power supply.

Y

N

N

Y

N

N

N

N

Y

System hibernates (AC/DC)^#8

The length of time until the system goes into hibernation.

AC

Indicates an AC power supply.

DC

Indicates a DC (battery) power supply.

Y

N

N

Y

N

N

N

N

Y

Turn off hard disks (AC/DC)^{#7, #8}

The length of time before the hard disk is turned off.

AC

Indicates an AC power supply.

DC

Indicates a DC (battery) power supply.

Y

N

N

Y

N

N

N

N

Y

Processor Throttle (AC/DC)^{#8, #9}

The power setting of the processor.

AC

Indicates an AC power supply.

DC

Indicates a DC (battery) power supply.

Y

N

N

Y

N

N

N

N

Y

Last Logged On User Name (User Name)

The user name or account name and domain name (or computer name) of the last user to log on.

Y^#1

N

Y

Y^#1

N

N

N

N

Y

Last Logged On User Description

A description of the last user to log on.

Y^#1

N

N

Y^#1

N

N

N

N

Y

Locale/Current Time Zone

Locale

The locale of the last user to log on.

Current Time Zone

The time zone of the last user to log on.

Y

N

Y^#2

Y

N

N

N

N

Y

OS and Service Pack or Version (Language) ^#1

The service pack or version, and the language of the OS that are applied to the OS. This information indicates which language version of Windows (such as English or Japanese) is installed, not the locale setting.

Y

Y^#2

Y^#2

Y

N

N

Y^#3

N

Y

Kernel version

The kernel version of Linux.

N

Y

N

N

N

N

N

N

Y

Serial #

The serial number of the OS. The serial number is different from the license key needed to install the OS.

Y

N

N

Y

N

N

N

N

Y

Owner (Company)

Owner

The owner name entered by the user when installing the OS.

Company

The company name entered by the user when installing the OS.

Y

N

N

Y

N

N

N

N

Y

OS last startup date/time

The last startup date and time of the OS.

Y

Y

Y

Y

N

N

N

N

Y

Windows directory

The directory in which the OS is installed.

Y

N

N

Y

N

N

N

N

Y

Windows Installer Version

The version number of Windows Installer.

Y

N

N

Y

N

N

N

N

Y

Windows Update (Agent Version)

The version number of the Windows Update agent.

Y

N

N

Y

N

N

N

N

Y

IE Version (Service Pack)

IE Version

The Internet Explorer version.

IE Service Pack

The service pack version of Internet Explorer.

Y

N

N

Y

N

N

N

N

Y

IP Address/Subnet Mask^#6

The IP address and subnet mask of the device.

Y

Y

Y

Y

Y^{#2, #3}

Y

N

Y

Network Adapter

The name of the network adapter.

Y

Y

Y

Y

N

N

N

Y

MAC Address^#6

The MAC address of the device.

Y

Y

Y

Y

Y^{#3, #4}

Y

Y

Y

Default Gateway

The default gateway.

Y

Y

Y

Y

N

N

N

Y

WINS Server Address (Primary/Secondary)

Primary

The address of the primary WINS server.

Secondary

The address of the secondary WINS server.

Y

N

Y

N

N

N

N

Y

DNS Server Address

The address of the DNS server.

Y

Y

Y

N

N

N

N

Y

DHCP

Whether or not DHCP is enabled.

Y

Y

Y

N

N

N

N

Y

DHCP Server Address

The address of the DHCP server.

Y

Y

Y

N

N

N

N

Y

Lease Acquisition/Expiration Date/Time

The date and time when the DHCP lease was acquired, and then date and time when the lease expires.

Y

N

Y

N

N

N

N

Y

Domain (Workgroup)/Role

Domain

The name of the domain or workgroup to which the computer belongs.

Domain Role

The role of the device in the OS domain, such as primary domain controller or member workstation.

Y

N

Y

Y^#5

N

N

N

Y

Printing Method (Method/Colors)

The printing method used by the printer.

N

N

N

Y

N

N

N

Y

Consumables (Type/Description/Condition)

The type of consumable (such as ink) used by the printer, and the amount remaining.

N

N

N

Y

N

N

N

Y

Paper Feed Tray (Type/Name/Condition)

The type of paper feed tray used in the printer, and the amount of paper remaining.

N

N

N

Y

N

N

N

Y

IMEI

The ID number assigned to the mobile device.

N

N

N

N

N

N

Y

Y

UDID

An identifier assigned to smart devices made by Apple.

N

N

N

N

N

N

Y

Y

ICCID

A number assigned to the SIM card in smart devices manufactured by Apple.

N

N

N

N

N

N

Y

Y

IMSI

An ID number that identifies a subscriber of a mobile communication device. An IMSI is assigned to the SIM card of a smart device.

N

N

N

N

N

N

Y

Y

Contract phone number

The telephone number assigned to the subscriber.

N

N

N

N

N

N

Y

Y

E-mail

The E-mail address of the smart device.

N

N

N

N

N

N

Y

Y

Carrier

The company that provides the communication service used by the smart device.

N

N

N

N

N

N

Y

Y

Passcode or password setting

Whether a passcode or password is set on the device.

N

N

N

N

N

N

Y

Y

Internal storage (Free)

Internal storage

The internal storage capacity of the smart device.

Free

The free space available on the internal storage of the smart device.

N

N

N

N

N

N

Y

Y

External storage (Free)

External storage

The capacity of media (such as SD cards) installed in the smart device.

Free

The free space available on media (such as SD cards) installed in the smart device.

N

N

N

N

N

N

Y

Y

RAM (Free)

RAM

The memory capacity of the smart device.

Free

The amount of free memory available on the smart device.

N

N

N

N

N

N

Y

Y

Processor Details

The number of processors.

Y

Y

N

N

N

N

Y

Processor Name

The name of the processor.

Y^#

Y

Y

N

N

N

Y

Memory Details

The total amount of physical memory installed in the computer.

Y^#2

Y

Y

N

N

N

N

Y

Total Capacity

The amount of physical memory installed in the computer.

Y^#2

Y

Y

N

N

N

Y

Y

Slots

The total amount of physical memory installed in a memory slot. If the computer has several memory slots, the amount of memory in each slot can be collected.

Y^#2

Y^#3

Y

N

N

N

N

Y

Virtual Memory Capacity^#1

The total amount of virtual memory.

Y

N

Y

N

N

N

N

Y

Hard Disk Details

The number of hard disk drives.

Y

Y*^#6

Y

Y

N

N

N

Y

Disk names (Total Volume/Interface)^#1

When there is more than one hard disk, the following information is collected for each disk:

Hard Disk Model

The model name of the hard disk drive.

Total Volume

The capacity of the hard disk. This item shows the total capacity regardless of how the drive is partitioned.

Interface

The interface of the hard disk drive, such as IDE or SCSI.

Y

Y*^#6

Y

Y^#2

N

N

Y^#3

Y

Drive (Free/Total/File System)^#4

When there is more than one hard disk, the following information is collected for each disk:

Free^#5

The amount of free space on the drive.

Total^#5

The total capacity of the drive.

File System^#5

The name of the file system.

The string Locked by BitLocker appears when the system drive is locked by BitLocker.

Y

N

Y

N

N

N

N

Y

CD-ROM Drive Details

The number of CD/DVD drives.

Y

N

Y

N

N

N

N

Y

CD-ROM Drive

The model name of the CD/DVD drive. If there are several CD/DVD drives, this information is collected for each drive.

Y

N

Y

N

N

N

N

Y

Removable Drive Details

The number of removable drives.

Y

N

Y

N

N

N

N

Y

Printer Details

The number of printers set up on the computer.

Y

N

Y

N

N

N

N

Y

Printer Name (Type)

If there are several printers, the following information is collected for each printer:

Printer Name

The name of the printer.

Type

The printer type.

Y

N

Y

N

N

N

N

Y

Driver

The printer driver. If there are several printers, this item is collected for each printer.

Y

N

Y

N

N

N

N

Y

Shared Name

The shared name of the printer. If there are several printers, this item is collected for each printer.

Y

N

Y

N

N

N

N

Y

Server Name (Port)

If there are several printers, the following items are collected for each printer:

Server Name

The name of the printer server.

Port

The printer port.

Y

N

Y

N

N

N

N

Y

Video Controller Details

The number of video drivers.

Y

N

Y

N

N

N

N

Y

Video Chip

The name of the video chipset.

Y

N

Y

N

N

N

N

Y

VRAM Capacity

The amount of VRAM on the video card.

Y

N

Y

N

N

N

N

Y

Video Driver

The name of the video driver.

Y

N

Y

N

N

N

N

Y

Sound Card Details

The number of sound card drivers.

Y

N

Y

Y

N

N

N

N

Y

Product Name (Manufacturer)

The name and manufacturer of the sound card.

Y

N

Y^#

Y

N

N

N

N

Y

Network Adapter Details

The number of network adapters.

Y

Y

Y

N

N

N

Y

Network Adapter

The name of the network adapter.

Y

Y

Y

N

N

N

Y

Monitor Details

The number of monitors.

Y

N

Y

Y

N

N

N

N

Y

Monitor

The name of the monitor.

Y

N

Y

Y

N

N

N

N

Y

Keyboard Details

The number of keyboards.

Y

N

Y

Y

N

N

N

Y

Keyboard

The name of the keyboard.

Y

N

Y

Y

N

N

N

Y

Mouse Details

The number of mouse.

Y

N

Y

Y

N

N

N

Y

Mouse

The name of the mouse.

Y

N

Y

Y

N

N

N

Y

Software Name

The name of the installed software. If Windows Updates are registered in groups, the name of the group is displayed.

Y

Y

N

N

N

N

Y

Version^#

The version of the installed software.

Y

Y

N

N

N

N

Y

Software Vendor

The vendor of the installed software.

Y

Y

N

N

N

N

Y

Support URL

The URL of the support page for the installed software.

Y

Y

N

N

N

N

Y

Purchasing Status

The manner in which the software is licensed. Volume license version or Full-product version appears as the purchasing status.

Y*

Y*

N

N

N

N

N

Product ID

The product ID of Microsoft Office installed on the computer.

This item appears in the Software List view of the Inventory module if the purchasing status is Volume license version. The last five digits are replaced with asterisks in the Software List.

Y*

Y*

N

N

N

N

N

GUID

The globally unique identifier (GUID) of the installed software.

Y*

Y*

N

N

N

N

N

Software type

The type the installed software based on the information in the software dictionary. When the information in the software dictionary is offline-updated, information such as commercial software and freeware is displayed.

In a multi-server configuration, the software type is not reported to the higher management server. This information is collected by each management server.

Y

Y

N

N

N

N

N

Installation Date

The date on which the software was installed.

Y

Y

N

N

N

N

Y

Installation Folder

The installation path of the software.

Y

Y

N

N

N

N

Y

Windows Store app

Information indicating whether the target software is a Windows Store app.

Y

N

N

N

N

N

Y

Microsoft Office

Microsoft Office Enterprise 2007^#1

Microsoft Office Home and Business 2010^#2

Microsoft Office Personal Edition 2003^#2

Microsoft Office Professional Edition 2003^#2

Microsoft Office Professional Enterprise Edition 2003^#1

Microsoft Office Professional 2007

Microsoft Office Professional 2010^#2

Microsoft Office Professional Plus 2007^#1

Microsoft Office Professional Plus 2010^#1

Microsoft Office Professional Plus 2013^#1,#3

Microsoft Office Professional Plus 2016^{#1, #3}

Microsoft Office Standard Edition 2003

Microsoft Office Standard 2007

Microsoft Office Standard 2010^#1

Microsoft Office Standard 2013^{#1, #3}

Microsoft Office Standard 2016^{#1, #3}

Microsoft Office Ultimate 2007^#2

Microsoft Lync

Microsoft Lync 2010^#1

Microsoft Lync 2013^{#1, #3}

Microsoft Skype for Business

Microsoft Skype for Business 2016^{#1, #3}

Microsoft Office Access

Microsoft Office Access 2003^#4

Microsoft Office Access 2007

Microsoft Access 2010

Microsoft Access 2013^{#1, #3}

Microsoft Access 2016^{#1, #3}

Microsoft Office Excel

Microsoft Office Excel 2003^#4

Microsoft Office Excel 2007

Microsoft Excel 2010

Microsoft Excel 2013^{#1, #3}

Microsoft Excel 2016^{#1, #3}

Microsoft Office FrontPage

Microsoft Office FrontPage 2003

Microsoft Office Groove

Microsoft Office Groove 2007

Microsoft Office InfoPath

Microsoft Office InfoPath 2007

Microsoft InfoPath 2010

Microsoft InfoPath 2013^{#1, #3}

Microsoft Office InterConnect

Microsoft Office InterConnect 2007

Microsoft Office OneNote

Microsoft Office OneNote 2007

Microsoft OneNote 2010

Microsoft OneNote 2013^{#1, #3}

Microsoft Office Outlook

Microsoft Office Outlook 2003^#4

Microsoft Office Outlook 2007

Microsoft Outlook 2010

Microsoft Outlook 2013^{#1, #3}

Microsoft Outlook 2016^{#1, #3}

Microsoft Office PowerPoint

Microsoft Office PowerPoint 2003^#4

Microsoft Office PowerPoint 2007

Microsoft PowerPoint 2010

Microsoft PowerPoint 2013^{#1, #3}

Microsoft PowerPoint 2016^{#1, #3}

Microsoft Office Project

Microsoft Office Project Professional 2003

Microsoft Office Project Professional 2007

Microsoft Project Professional 2010

Microsoft Project Professional 2013^#1,#3

Microsoft Project Professional 2016^{#1, #3}

Microsoft Office Project Standard 2003

Microsoft Office Project Standard 2007

Microsoft Project Standard 2010

Microsoft Project Standard 2013^#1,#3

Microsoft Project Standard 2016^{#1, #3}

Microsoft Office Publisher

Microsoft Office Publisher 2003

Microsoft Office Publisher 2007

Microsoft Publisher 2010

Microsoft Publisher 2013^{#1, #3}

Microsoft Publisher 2016^{#1, #3}

Microsoft Office SharePoint Workspace

Microsoft SharePoint Workspace 2010

Microsoft Office Visio

Microsoft Office Visio 2003 Professional

Microsoft Office Visio 2003 Standard

Microsoft Office Visio 2007 Professional

Microsoft Office Visio 2007 Standard

Microsoft Visio 2010 Premium

Microsoft Visio 2010 Professional

Microsoft Visio 2010 Standard

Microsoft Visio Professional 2013^#1,#3

Microsoft Visio Professional 2016^{#1, #3}

Microsoft Visio Standard 2013^{#1, #3}

Microsoft Visio Standard 2016^{#1, #3}

Microsoft Office Word

Microsoft Office Word 2003^{#2, #4}

Microsoft Office Word 2007

Microsoft Word 2010

Microsoft Word 2013^{#1, #3}

Microsoft Word 2016^{#1, #3}

Microsoft Office

Microsoft Office Enterprise 2007

Microsoft Office Professional 2007

Microsoft Office Professional Plus 2007

Microsoft Office Professional Plus 2010

Microsoft Office Professional Plus 2013^#1,#2

Microsoft Office Professional Plus 2016^{#1, #2}

Microsoft Office Standard 2007

Microsoft Office Standard 2010

Microsoft Office Standard 2013^{#1, #2}

Microsoft Office Standard 2016^{#1, #2}

Microsoft Lync

Microsoft Lync 2010

Microsoft Lync 2013^{#1, #2}

Microsoft Skype for Business

Microsoft Skype for Business 2016^{#1, #3}

Microsoft Office Access

Microsoft Office Access 2007

Microsoft Access 2010

Microsoft Access 2013^{#1, #2}

Microsoft Access 2016^{#1, #2}

Microsoft Office Excel

Microsoft Office Excel 2007

Microsoft Excel 2010

Microsoft Excel 2013^{#1, #2}

Microsoft Excel 2016^{#1, #2}

Microsoft Office Groove

Microsoft Office Groove 2007

Microsoft Office InfoPath

Microsoft Office InfoPath 2007

Microsoft InfoPath 2010

Microsoft InfoPath 2013^{#1, #2}

Microsoft Office OneNote

Microsoft Office OneNote 2007

Microsoft OneNote 2010

Microsoft OneNote 2013^{#1, #2}

Microsoft Office Outlook

Microsoft Office Outlook 2007

Microsoft Outlook 2010

Microsoft Outlook 2013^{#1, #2}

Microsoft Outlook 2016^{#1, #2}

Microsoft Office PowerPoint

Microsoft Office PowerPoint 2007

Microsoft PowerPoint 2010

Microsoft PowerPoint 2013^{#1, #2}

Microsoft PowerPoint 2016^{#1, #2}

Microsoft Office Project

Microsoft Office Project Professional 2007

Microsoft Project Professional 2010

Microsoft Project Professional 2013^#1,#2

Microsoft Project Professional 2016^{#1, #2}

Microsoft Office Project Standard 2007

Microsoft Project Standard 2010

Microsoft Project Standard 2013^#1,#2

Microsoft Project Standard 2016^{#1, #2}

Microsoft Office Publisher

Microsoft Office Publisher 2007

Microsoft Publisher 2010

Microsoft Publisher 2013^{#1, #2}

Microsoft Publisher 2016^{#1, #2}

Microsoft Office SharePoint Workspace

Microsoft SharePoint Workspace 2010

Microsoft Office Visio

Microsoft Office Visio 2007 Professional

Microsoft Office Visio 2007 Standard

Microsoft Visio 2010 Premium

Microsoft Visio 2010 Professional

Microsoft Visio 2010 Standard

Microsoft Visio Professional 2013^#1,#2

Microsoft Visio Professional 2016^{#1, #2}

Microsoft Visio Standard 2013^{#1, #2}

Microsoft Visio Standard 2016^{#1, #2}

Microsoft Office Word

Microsoft Office Word 2007

Microsoft Word 2010

Microsoft Word 2013^{#1, #2}

Microsoft Word 2016^{#1, #2}

Software Name

The name of the installed software. If Windows Updates have been registered in groups, the name of the group is displayed.

Y

N

N

N

N

N

N

Version

The version of the installed software.

Y

N

N

N

N

N

N

Software Vendor

The vendor of the installed software.

Y

N

N

N

N

N

N

Software Installation Date

The date on which the software was installed.

Y

N

N

N

N

N

N

Installation Folder

The installation path of the software.

Y

N

N

N

N

N

N

Software Name

The name of the installed software.

Y

Y

N

N

N

N

Y

Version

The version of the installed software.

Y

Y

N

N

N

N

Y

Software Vendor

The vendor of the installed software.

Y

Y

N

N

N

N

Y

Installation Date

The date on which the software was installed.

Y

Y

N

N

N

N

Y

Installation Folder

The installation path of the software.

Y

Y

N

N

N

N

Y

Automatic update^#1

Information indicating whether the automatic update feature is enabled.

Y

N

Y

Y

N

N

N

N

Y

Installed Updates^#2

The number of installed updates.

Y

N

N

Y

N

N

N

N

Y

Article ID (Installation Date)^#3

The name of the Windows update and the date when the update was installed.

Y

N

N

Y

N

N

N

N

Y

Software Name

The name of the antivirus product.

Y

N

Y

N

N

N

N

N

Version

The version of the antivirus product.

Y

N

Y

N

N

N

N

N

Installation Date

The date on which the antivirus product was installed.

Y*

N

Y*

N

N

N

N

N

Scan Engine Version

The scan engine version of the antivirus software.

Y*

N

Y*

N

N

N

N

N

Virus Definition File Version

The version (date) of the definition file used by the antivirus product.

Y*

N

Y*

N

N

N

N

N

Auto Protect

The auto-protect setting (resident or non-resident) of the antivirus product.

Y*

N

Y*

N

N

N

N

N

Last Scanned Date/Time

The date and time when the computer was last scanned for viruses.

Y*

N

Y*

N

N

N

N

N

Windows Service Details

The display name of an active Windows service that is prohibited by a security policy.

Y

N

N

N

N

N

N

N

Account Details^#1

Account Name

The name of a local account. Account details are collected for each account name.

Y

N

Y

Y

N

N

N

N

Y

Days Since Last Password Change

The number of days since the account password was last changed.

For accounts that are disabled or expired or whose password must be changed at the next logon, the number of days since the last password change is not collected.

Y

N

Y

Y

N

N

N

N

Y

Password Strength^#2

The strength of the password.

You can use the password definition file (jdng_security.xml) of the agent to set conditions for weak passwords. For details, see the description on customizing conditions for weak passwords in the JP1/IT Desktop Management 2 Configuration Guide.

Y

N

N

Y

N

N

N

N

Y

Password Never Expires

Whether the password is configured to never expire.

Y

N

N

Y

N

N

N

N

Y

Power On Password^#3

Whether the computer has a power-on password.

Y

N

N

Y

N

N

N

N

Y

Guest Account

Whether or not a Guest account is configured on the computer.

Y

N

Y

Y

N

N

N

N

Y

Auto Logon

Whether automatic logon is enabled.

Y

N

Y

Y

N

N

N

N

Y

Shared Folder

Whether a shared folder is set up on the computer.

Y

N

N

Y

N

N

N

N

Y

Administrative share

Whether administrative shares are enabled.

Y

N

N

Y

N

N

N

N

Y

DCOM

Whether DCOM is enabled on the computer.

Y

N

N

Y

N

N

N

N

Y

Anonymous Access

Whether information can be collected by anonymous access.

Y

N

N

Y

N

N

N

N

Y

Screen Saver Details^#4

Account Name

The name of the Windows local account. Screen Saver Details are collected for each account name.

Y

N

N

Y^#5

N

N

N

N

Y

Screen Saver Settings

Whether a screen saver is enabled.

Y

N

N

Y^#5

N

N

N

N

Y

Password

Whether the screen saver is password-protected.

Y

N

Y^#6

Y^#5

N

N

N

N

Y

Startup Time

The length of time before the screen saver activates.

Y

N

N

Y^#5

N

N

N

N

Y

Firewall

Whether the Firewall is enabled.

Y

N

Y

Y

N

N

N

N

Y

Remote Desktop

Whether the remote desktop feature is enabled.

Y

N

N

Y

N

N

N

N

Y

Product Name

The full name of the installed product^#1.

Y

N

N

N

N

N

N

N

Version

The version of the installed software.

Y

N

N

N

N

N

N

N

Patch Version

Information about the patches applied to the installed software.

Y

N

N

N

N

N

N

N

Login User ID

The user ID of the last user who logged in to the Hibun product.

Y^#2

N

N

N

N

N

N

N

Last Login Date/Time

The time when a user last logged in to the Hibun product.

Y^#2

N

N

N

N

N

N

N

Last Logout Date/Time

The time when a user last logged out from the Hibun product.

Y^#2

N

N

N

N

N

N

N

Hibun DE (FS) Login Details

Login User ID

The user ID of the last user who logged in to the Hibun file server.

Y^#3

N

N

N

N

N

N

N

Last Login Date/Time

The time when a user last logged in to the Hibun file server.

Y^#3

N

N

N

N

N

N

N

Last Logout Date/Time

The time when a user last logged out from the Hibun file server.

Y^#3

N

N

N

N

N

N

N

Drive

The local drive.

Y^{#2, #4}

N

N

N

N

N

N

N

Encryption Status

The encryption status of the drive.

Y^{#2, #4}

N

N

N

N

N

N

N

Encryption Status

The encryption status of the drive.

Y

N

Y

N

N

N

N

Y

Department

The department where the user of the computer works.

Entry by adminstrator/Hierarchy

Y

N

N

N

N

Y

N

Y

Location

The physical location of the computer.

Entry by adminstrator/Hierarchy

Y

N

N

Y^#

N

Y

N

Y

User Name

The name of the computer user.

Entry by administrator/Text

Y

N

N

N

N

Y

N

Y

Account

The account of the computer user.

Entry by administrator/Text

Y

N

N

N

N

Y

N

Y

E-mail

The E-mail address of the computer user.

Entry by administrator/Text

Y

N

N

N

N

Y

N

Y

Phone

The telephone number of the computer user.

Entry by administrator/Text

Y

N

N

N

N

Y

N

Y

Running

The current time is within 10 minutes of the last confirmation time plus the polling interval.

Stop

This status appears in situations like the following:

• The current time is more than 10 minutes after the last confirmation time plus the polling interval.

• Device information was collected for an offline-managed computer for the first time.^#1

Warning

This status appears in situations like the following:

• The current time is more than 10 minutes after the last confirmation time plus the polling interval, and network monitor is enabled on the agent.

• Device information was collected for the first time for an offline-managed computer with the network monitor enabled.^#2

• The system fails to negotiate authentication with an agentless computer.

• SNMP reports that a printer device is in Warning status (for example, toner is low).

Critical

SNMP reports that a printer device is unusable (for example, the printer is out of paper).

Unknown

This status appears in situations like the following:

• Information about the device status could not be collected.

• Device information was collected for the first time for an offline-managed computer.^#1

Management by Management Server Under the Local Server

This device is in a multi-server configuration and is not placed directly under the server,

Host ID

All device information^#1

Monitoring Interval (Others) (min)

Connection-target management server

All device information^#2

Monitoring Interval (Others) (min)

System information

All information for detected items

Monitoring Interval (Others) (min)^#3

Hardware information

All information for detected items

Monitoring Interval (Others) (min)

Installed software information

Information about additions, deletions, and changes among detected items

Monitoring Interval (Security) (min)^#4

Security information

Automatic update

All information for detected items

Monitoring Interval (Security) (min)

Anti-virus product information

All information for detected items

Monitoring Interval (Security) (min)

Service security settings

All information for detected items

Monitoring Interval (Security) (min)

OS security settings

All information for detected items

Monitoring Interval (Security) (min)

Hibun information

All information for detected items

Monitoring Interval (Others) (min)

BitLocker drive encryption information

All information for detected items

Monitoring Interval (Others) (min)

Common management items

Entered by user

All device information for detected items

When the user finishes entering

Added management items

Host Name

The host name of the managed computer with the software installed.

Manufacturer

The manufacturer of the computer with the software installed.

IP Address

The IP address of the computer with the software installed.

OS

The OS on the computer with the software installed.

User Name

The name of the user of the computer with the software installed.

Registered Date/Time

The date and time when the computer with the software installed was registered.

Installation Date

The date and time when the software was installed on the managed computer.