Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Overview and System Design Guide


2.6.1 Designating discovered devices as management targets

While computers with the agent installed are automatically designated as management targets, other devices must be made management targets by a manual process.

Tip

In the discovery settings, you can choose to configure the system to automatically designate discovered computers as management targets.

Tip

The search function cannot be used to find undetected devices that are powered off, even if they are connected to the network.

You can designate a discovered device as a management target or exclusion target by changing the management status. To manage a device in JP1/IT Desktop Management 2, designate it as a management target. Devices that you do not need to manage in JP1/IT Desktop Management 2 can be designated as exclusion targets.

You need one license for each device you designate as a management target. Making a managed device an exclusion target decreases the number of used licenses by one.

In a multi-server configuration, the management status of a device can be changed only for devices detected by the local server. If the management status of a device is changed, the device information is reported to the higher management server, and then the management status is updated, regardless of whether a license is available.

The following figure shows the relationships between the transition of the management status of a device and the number of used licenses.

[Figure]

Discovered

The device has been discovered by a discovery process. A device in this state does not use a license. You can choose whether to manage a discovered device in JP1/IT Desktop Management 2 by designating it as a management target or exclusion target.

If the system is configured to automatically designate discovered devices as management targets, a device enters this status when there are no more licenses available.

Management target

The device is to be managed by JP1/IT Desktop Management 2. Each management target device uses one license. When you have registered a device as a management target, you can use the features of JP1/IT Desktop Management 2 to manage the device.

You can designate a managed device as an exclusion target or remove the device as a management target if needed.

Exclusion target

The device is excluded as a management target of JP1/IT Desktop Management 2. A device in this state does not use a license. For example, if you only want to manage computers in JP1/IT Desktop Management 2, you can designate other devices like printers and networking equipment as exclusion targets.

Tip

If a device does not require management, you can designate it as an exclusion target. The agent program is no longer distributed to the exclusion target device. This prevents it from appearing in the results of future discovery processes, limiting the results to new devices.

You can designate an excluded device as a management target or remove the device as a management target if needed.

Deleted

Device information has been removed from JP1/IT Desktop Management 2. When you delete a device, information about the device is removed from the database.

Deleted devices can be discovered again. When this occurs, the device is treated as a new device and previous settings are not retained.

Related Topics:

Organization of this subsection

(1) Devices supported as management targets

JP1/IT Desktop Management 2 can manage any device that is connected to a network and has an IP address. The following table lists the types of devices that can be management targets.

Device types

Management method

Agent

Agentless

Active Directory linkage

MDM system linkage

External system with API linkage

PC or server (including virtualized environments)

Windows

Y

Y

Y

N

Y

UNIX

Y

Y

N

N

Y

Linux

Y

Y

N

N

Y

Mac OS

Y

Y

N

N

Y

Smart device

N

N

N

Y

Y

Other device

N

Y

N

N

Y

Legend: Y: Can be managed. N: Cannot be managed.

A device that has an IPv4 and an IPv6 address can be managed using its IPv4 address.

You can manage a device with only an IPv6 address by discovering the device in Active Directory. In this case, you can keep track of the device presence but not any other information.

Related Topics:

(2) Managing virtual computers

You can manage the virtual computers in your system as separate devices, provided they have an operating system installed. This allows you to collect device information for virtual computers and manage their security status.

To be recognized as a computer independently from its host virtualization server, a virtual computer must meet one of the following criteria:

Installing the agent on a virtual computer allows it to be recognized as a separate entity from its host, even when they share a MAC address.

When using hardware-based virtualization

When a virtualization server manages virtual computers using a hypervisor that works directly on the hardware, you can manage each virtual computer as a separate computer. However, because there is no OS on the virtualization server, the server itself is not recognized as a standalone computer and cannot be managed.

When using software-based virtualization

When a virtualization server manages virtual computers using virtualization software running on an operating system, because the virtual computers and the virtualization server each have operating systems installed, they can be managed as separate computers.

The following figure shows how JP1/IT Desktop Management 2 handles virtualization servers and virtual computers.

[Figure]

Managing shared VDI-based virtual computers

You can also manage shared VDI-based virtual computers. A shared VDI-based virtual computer refers to a copy of the image of the master virtual computer, which is created for each user. JP1/IT Desktop Management 2 can manage a copy of the virtual computer as an actual computer.

Important
  • The agentless management of shared VDI-based virtual computers is not allowed.

    Note that even when shared VDI-based virtual computers become the agentless management targets as a result of automatic registration performed during a search, one license is used for each registered virtual computer.

  • Shared VDI-based virtual computers support only Windows agents. Shared VDI-based virtual computers do not support UNIX agents.

  • Shared VDI-based virtual computers do not support a relay system or a management relay server.