4.3.4 Displaying the progress of an Item

You can display the progress of Items registered in JP1/Service Support. The Item's progress is shown in the Show progress window. Only the following users can perform this operation:

Process work board managers
Users with view permission for Items in the process work board^#
Users who belong to the process work board management role

#: If the option to set view permissions for individual Items is enabled for the target process work board, the user can only work with Items for which he or she is an Item view permissions owner.

Organization of this subsection

(1) Displaying the Show progress window
(2) Information displayed from anchor text
(3) Operations in the Show progress window

(1) Displaying the Show progress window

To display the Show progress window:

In the list of Items in the main window (Item list), select the Item whose progress you want to view.
From the menu in the main window (Item list), select Action and then Show progress.

The Show progress window appears.

The following figure shows the Show progress window:

Figure 4‒8: Show progress window

Click the Refresh button or [Figure] to update the contents of the Show progress window.

Note

There are three other ways to display the Show progress window:

In the list of Items in the main window (Item list), the list of target Items in the main window (Item status), or the History display window, right-click the title of the Item whose progress you want to view and select Show progress.
From the menu in the View Item window or Work status display window, select Action and then Show progress.
In the List of batch operation results window or the List of item search results window, right-click the title of the Item whose progress you want to view and select Show progress.

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(2) Information displayed from anchor text

You can display additional information by clicking the following anchor text in the Show progress window:

Person in charge: When you click the name of the user or role that is responsible for the Item, the User details or Role details window for the user or role appears.
Updated by: When you click on the name of the user who updated the Item, the User details window for the user appears.

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(3) Operations in the Show progress window

The following describes the operations you can perform in the Show progress window.

(a) Menus

Action

History display: Displays the history of an Item. This command displays the View history window.
View item: Displays detailed information about an Item. This command displays the View Item window.

Close

Closes the Show progress window.

Refresh

Update the contents of the Show progress window.

(b) Context menu

A context menu appears when you right-click certain elements in the Work status display window. The following table lists the commands in this menu.

Table 4‒11: Context menu displayed from the Show progress window
Element	Menu command	Description
Person in charge	Details	Displays the User details or Role details window for the person in charge of the Item.
	List of roles	If the person in charge is a user, this command displays the List of roles window showing a list of roles to which the user belongs.
	List of members	If the person in charge is a role, this command displays the List of members window for the role.
Updated by	Details	Displays the User details window for the person who updated the Item.
Updated by	List of roles	Displays the List of roles window showing a list of roles to which the user belongs.

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