Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


5.11.7 Considering linkage with JP1/ITDM2 - Asset Console

If you link JP1/Service Support with JP1/ITDM2 - Asset Console, settings are required on the JP1/Service Support side. When you launch the window of JP1/ITDM2 - Asset Console from JP1/Service Support, if you want to skip the Login window of JP1/ITDM2 - Asset Console and directly open the Device Details dialog box, you also need to change the settings on the JP1/ITDM2 - Asset Console side.

Settings on the JP1/Service Support side:

Editing the System property file (hptl_jp1_imss_main_setting.properties)

For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

Settings on the JP1/ITDM2 - Asset Console side:

Set the password for the user "Service support manager", who is provided for linkage, in the job menu Group and User of JP1/ITDM2 - Asset Console. (This setting is not necessary if the Login window is not skipped at linkage.)

For details about the settings on the JP1/ITDM2 - Asset Console side, see the JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide.

Note that, when JP1/Service Support is linked with JP1/ITDM2 - Asset Console, JP1/Service Support cannot be linked with JP1/AIM.