Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


4.6.1 Item information passed to JP1/AO

When the Submit Service dialog box of JP1/AO is opened from JP1/Service Support, the dialog box can display Item information passed from JP1/Service Support to JP1/AO.

The passed Item information can be displayed in the following fields of the Submit Service dialog box:

JP1/AO can receive information that was set by using the New item window or the Edit item window. Note, however, that no Item form provides the elements that exactly correspond to the above fields. Therefore, you must determine which form elements you want to use, and must associate their IDs with the fields. When you associate element IDs with fields, if you associate Item ID (JIMSD_FORM_ITEMID) with the Name field under Tasks, the Item for which the service was executed can be identified on the JP1/AO side. Use the hptl_jp1_imss_ao_item_info_$n system property file to associate element IDs with fields. If you want to use element names that resemble the field names (for example, Service's resource name, Service name, and Task name), you must customize the relevant Item form. When you customize the Item form, we recommend that you use the input-assistant function to correlate the input-candidate values displayed in the drop-down lists for Service's resource name and Service name.

For details about the System property file (hptl_jp1_imss_main_setting.properties), see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files. For details about customizing Item forms, see 9.9 Customizing Item forms. For details about the input-assistant function, see 9.17 Setting an environment for linking with information managed by a system other than JP1/Service Support.