4.6 Linkage with JP1/AO

In release management, tasks such as expansion of hard disks on servers and addition of memory frequently occur. If you use linkage with JP1/AO, you can open the Submit Service dialog box of JP1/AO directly from the Item preview area in the main window (Item list), or the View Item window. Because you can execute services registered in JP1/AO without logging in again, you can carry out your tasks efficiently.

Note that linkage with JP1/AO requires the JP1/Base authentication functionality. Make sure that you use the same authentication server for JP1/Service Support and JP1/AO. If you do not use the same authentication server, JP1/Service Support cannot link with JP1/AO. For details about using the JP1/Base user authentication functionality, see 4.13.2 Linkage with JP1/Base (for authentication).

The following figure shows an overview of linkage with JP1/AO.

Figure 4‒9: Overview of linkage with JP1/AO

You can launch a JP1/AO window from Related information or Related link of the Item preview area in the View Item window or the main window (Item list) of JP1/Service Support.

For details about how to register services in JP1/AO, see the descriptions of service template management and service management in the JP1/Automatic Operation Administration Guide.

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