Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


4.2.2 Passing specific JP1 events as incidents

For the registration mode of an incident mode 1 or 2, specific JP1 events can be passed as incidents.

The following table lists the information to be passed from the Detailed event information window of JP1/IM - View for the registration mode of an incident 1 or 2.

Table 4‒3: Information that will be passed from the Detailed event information window of JP1/IM - View (for the registration mode of an incident 1 or 2)

Source setting

Destination setting

Serial number (B.SEQNO) #1

JP1 serial number (JIMSD_FORM_IMEVENTNO)

Name of the JP1/IM - Manager host to which JP1/IM - View has logged in#1

JP1/IM - Manager host name (JIMSD_FORM_IMHOSTNAME)

Message (B.MESSAGE)

Overview (JIMSD_FORM_SUMMARY)

When mapping for the source host of JP1/IM - Manager is disabled:

Event-issuing server name (B.SOURCESERVER)

When mapping for the source host of JP1/IM - Manager is enabled:

Source host name (E.JP1_SOURCEHOST)

Event ID (B.IDBASE) #2

Severity (E.SEVERITY)

Severity (JIMSD_FORM_SEVERITYCODE)

Product name (E.PRODUCT_NAME)

Product name (JIMSD_FORM_JP1PRODUCTNAME)

#1 For the serial number (B.SEQNO) and the JP1/IM - Manager host name to which JP1/IM - View has logged in, even when these elements are not displayed in the New item window, they are passed as information about the item. Other elements are passed as information only when they are displayed in the New item window.

#2 For the registration mode of an incident 1, the event ID (B.IDBASE) is not passed.

For an Item registered from JP1/IM - View, the Item settings are passed correctly even if the display names for the destination settings are changed. However, do not change the display names to names whose meanings are completely different from the meanings of the current names.

Note that for the severity, the source setting is E.SEVERITY and the destination setting is JIMSD_FORM_SEVERITYCODE. The following table shows the correspondence between the selection codes for E.SEVERITY and JIMSD_FORM_SEVERITYCODE.

Table 4‒4: Correspondence between the source and destination selection codes for severity

Selection code for the source severity

Selection code for the destination severity

Emergency

1

Alert

2

Critical

3

Error

4

Warning

5

Notice

6

Information

7

Debug

8

If you change the display name of a selection code for JIMSD_FORM_SEVERITYCODE (severity) by customizing the Item form, the severity specified by E.SEVERITY will not be passed as intended to JIMSD_FORM_SEVERITYCODE.

For example, assume that you assign Information as the display name of selection code 1. In that case, information with severity level Emergency will be passed from E.SEVERITY to JIMSD_FORM_SEVERITYCODE as Information.