3.18 Firewall environment support
JP1/Service Support can operate in a firewall environment if the necessary firewall settings are specified. JP1/Service Support supports operation in a packet filtering or NAT (static mode) firewall environment.
JP1/Service Support on the Item management server communicates with Item management consoles (web browsers) over the port 24401/tcp. For JP1/Service Support to operate in a firewall environment, add this port to the exceptions list.
If you want to change the port, you must edit the jsssetupinfo.bat file. For details, see 6.3.2 Setup procedure for new installation.
- Note
-
JP1/Service Support also uses the following ports for communications on the local host (for JP1/Service Support internal processing):
-
24400/tcp
-
24401/tcp
-
24402/tcp
-
24403/tcp
-
24404/tcp
You can also change these ports in the same way as for the port for communication between the Item management server and Item management consoles (web browsers). For details, see 6.3.2 Setup procedure for new installation.
-
- Note
-
There are software products that JP1/Service Support can work with. How it communicates with these products is described below. For the ports that are used for communication with these products, see the manuals of the products.
- JP1/IM - Manager
-
The Item management server communicates with the integrated manager when Items are automatically registered by automated action of JP1/IM - Manager. The port used by JP1/IM Manager and JP1/Base is used for this communication.
- JP1/AIM
-
Item management consoles communicate with the asset management server over the HTTP port used by JP1/AIM.
- JP1/UCMDB
-
Item management consoles communicate with the asset management server over the HTTP port used by JP1/UCMDB.
- JP1/NP
-
Item management consoles communicate with the JP1/NP server over the HTTP port used by JP1/NP.
- JP1/AO
-
Item management consoles communicate with the JP1/AO server over the HTTP port used by JP1/AO.
- JP1/Base
-
The Item management server communicates with the JP1/Base server over the port used by JP1/Base.
- JP1/ITDM2 - Asset Console
-
Item management consoles communicate with the asset management server over the HTTP port used by JP1/ITDM2 - Asset Console.
- JP1/AJS3 - Web Console
-
Item management consoles communicate with the job control manager over the HTTP port used by JP1/AJS3 - Web Console.
- JP1/PFM - Web Console
-
Item management consoles communicate with the monitoring console server over the HTTP port used by JP1/PFM - Web Console.