3.19 JP1/Service Support services

JP1/Service Support consists of four services. The following figure shows the relationship among these services.

Figure 3‒48: JP1/Service Support services

When JP1/Service Support is installed, these services are registered in the Services dialog box of Windows Server 2016, Windows Server 2012 R2, or Windows Server 2012. The following table lists and describes the services.

Table 3‒60: JP1/Service Support services
Display name	Service name	Startup type	Description
JP1/Service Support	`JP1_Service Support`	Manual	A WWW container server. The JP1/Service Support internal component that controls window display. This service and JP1/Service Support - Web Service are mutually dependent. This service is required to operate JP1/Service Support from an Item management console.
JP1/Service Support - Web Service	`JP1_Service Support-WebService`	Manual	A Web server. The JP1/Service Support internal component that interfaces with Item management consoles (web browsers). This service is required to operate JP1/Service Support from an Item management console.
JP1/Service Support - DB Server	`HiRDBEmbeddedEdition_JSO`	Automatic	The Item management database server. The JP1/Service Support internal component that manages the Item management database. This service updates the contents of the Item management and Item storage databases in response to operations from Item management consoles or processing requests from commands.
JP1/Service Support - Task Service	`JP1_ServiceSupport-TaskService`	Manual	A service for executing the following commands at specified times or intervals: `jsscollectdata` (counts Item information) `jssinformperiod` (notifies of closing deadlines) `jssinformleave` (sends reminders about held Items) `jssitementrybymail` (registers emails as Items) This service is required to accumulate Item information, enable pre-deadline notification, report unprocessed Items, or register Items via email.^#

#: The JP1/Service Support - Task Service is automatically registered when JP1/Service Support is installed. However, whether to execute the commands automatically must be set in the Definition file for the task practice service. For details about this file, see Definition file for the task practice service (jp1imss_service_setting.conf) in Chapter 13. Definition Files.

Note that to operate JP1/Service Support, you must activate the following service, which is a common service used by JP1 products:

Hitachi Network Objectplaza Trace Monitor 2

When JP1/Service Support is installed, Hitachi Network Objectplaza Trace Monitor 2 is also registered with the startup type of Automatic in the Services dialog box of Windows Server 2016, Windows Server 2012, or Windows Server 2012 R2.

Important: In addition to the above services, the JP1/Service Support - DB Cluster Service is also registered in the Services dialog box of Windows Server 2016, Windows Server 2012, or Windows Server 2012 R2 when JP1/Service Support is installed. This service is used only when JP1/Service Support is used in a cluster system.

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