Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


3.12 Email notification

JP1/Service Support has a function that sends an email to notify users of specific events, such as changing an Item, user, or role. This function is called email notification. With this function, when an Item is created or when a user or role is deleted, an email can be sent to a person in charge of the Item or to the process work board manager.

To send emails, you must specify settings, such as the SMTP server used to send emails, a user authentication method, and when an email is to be sent, beforehand. Specify these settings in the email definition file, the New process work board window, or the Edit the process work board window.

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