1.3.4 Improving release management efficiency

Part of release management involves activity like adding hard disk space and memory capacity to servers. By linking with JP1/AO, you can automate and streamline tasks associated with these configuration changes. You can also use single sign-on to display, from JP1/Service Support, the window from which you can submit the relevant JP1/AO service.

The following figure shows an operation example.

Figure 1‒13: Example of streamlining release management

1. The release manager enters the proposed action in the registered Item, and submits it for approval.

2. The release-management representative reviews the proposed action and gives his or her approval.

3. The release manager opens the relevant JP1/AO Submit Service dialog box from the JP1/Service Support window.

4. The release manager views the proposed work in the Item entered in JP1/Service Support, and manually enters the elements required to execute the service.

   When the service finishes executing, an email is sent to the user who submitted the service for execution.

5. The release manager views the execution results of the service in the JP1/AO Task Details dialog box by clicking the URL in the notification email.

6. The release manager logs in to JP1/Service Support, opens the Edit item window for the item, and enters the results of the JP1/AO service execution.

   You can make these results easy to access later by entering the URL of the relevant JP1/AO Task Details window in the Related information field.

For details on linking with JP1/AO, see 4.6 Linkage with JP1/AO. For details on how to use the user authentication functionality of JP1/Base, see 5.15 Considering the authentication method.

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