Hitachi

JP1 Version 12 IT Service Management: Getting Started


1.4.1 Setting up the Item management database

Set up the Item management database, which is used to manage Items registered in JP1/Service Support, on the Item management server.

Prerequisites

This operation is performed by the JP1/Service Support administrator.

Procedure

  1. Confirm that no JP1/Service Support services except the JP1/Service Support - DB Server service are running.

    For details, see 1.6.2 Stopping JP1/Service Support services.

  2. Open the jsssetupinfo.bat command file in a text editor or some other tool.

    The jsssetupinfo.bat command file is stored in the following location:

    JP1/SS-path\conf\setup\jsssetupinfo.bat

  3. Check the content of the jsssetupinfo.bat command file.

    The format of the jsssetupinfo.bat command file is as follows:

    [Figure]

    Continue setup without changing the initial settings in the jsssetupinfo.bat command file.

    Note

    To change the storage location of the Item management database or the port number to be used with JP1/Service Support, edit the jsssetupinfo.bat command file. For details, see Setup procedure for new installation in the JP1/Service Support Configuration and Administration Guide.

  4. From the Start menu, select Programs - JP1_Service Support - JP1_SS Command Prompt.

    Note

    When user account controls are enabled, if an OS user (other than an Administrator) who has the Administrators permission configures JP1/Service Support, click Programs - JP1_Service Support from the Start menu, right click JP1_SS Command Prompt, select Run as administrator, and then execute the command.

  5. Execute the jsssetup.bat command.

    Use the syntax below when executing this command.

    jsssetup.bat -s M

    Setup of the Item management database is now complete, and this database is of size M (30 GB).

    For details about the jsssetup.bat command, see jsssetup.bat (sets up JP1/Service Support) in the JP1/Service Support Configuration and Administration Guide.

Postrequisites

Configure the ODBC data source.

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