Hitachi

JP1 Version 12 IT Service Management: Getting Started


1.1 Workflow for configuring JP1/Service Support

First, verify that the Item management server on which JP1/Service Support is to be installed meets the operational requirements discussed in this manual. In addition, verify that the computers of business system users meet the same operational requirements. Next, install JP1/Service Support. After installation finishes, set up JP1/Service Support and configure the environment so that you can manage Items according to your operational needs.

The workflow for configuring JP1/Service Support is show below.

[Figure]

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