10.3 Information to be collected when a problem occurs

This section describes the information that you need to collect when a problem occurs in JP1/AJS3 - Print Option, and how to collect it.

Organization of this section

• 10.3.1 Information to collect from OS log files

• 10.3.2 Information relating to JP1/AJS3 - Print Option

• 10.3.3 Status of JP1/AJS3 - Print Option processes

• 10.3.4 Operation data

• 10.3.5 On-screen error information

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