JP1 Version 11 Integrated Management: Getting Started (IT Operations Analytics)
Contents
Glossary
Index
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Cover
Notices
Summary of amendments
1. Overview
1.1 What you can do with JP1/OA
1.2 What is explained in this manual
1.3 Reading this manual
2. Installation and configuration
2.1 Workflow for installation and configuration
2.2 Installation prerequisites
2.3 Installing JP1/OA
2.4 Logging in to JP1/OA
2.5 Configuring JP1/OA
2.5.1 Creating a user account
2.5.2 Configuring the mail server
2.5.3 Registering management targets
2.5.4 Associating devices with users
2.5.5 Configuring device monitoring
2.5.6 Configuring email notification
3. Analyzing and resolving problems
3.1 Workflow for recognizing and resolving problems
3.2 Recognizing the problem and identifying the target of the analysis
3.2.1 Recognizing problems by using JP1/OA
3.2.2 Recognizing problems from notifications from a customer or operator
3.3 Analyzing bottlenecks
3.4 Analyzing the impact and severity of a problem
3.5 Analyzing cause and identifying corrective actions
3.5.1 Analyzing the cause
3.5.2 Removing the cause
3.6 Reporting the solution
4. Analyzing problems with an application as the starting point
4.1 Workflow for recognizing and resolving problems by using applications as a starting point
4.2 Recognizing a problem from a JP1/IM event notification
4.3 Analyzing events to identify the configuration element that has a problem
5. Analyzing problems by analyzing correlations in performance data
5.1 Workflow for analyzing problems by analyzing correlations in performance data
5.2 Analyzing problems by analyzing correlations in performance data
Appendixes
A. Using the product more efficiently
B. Version Changes
B.1 Changes in version 11-50
B.2 Changes in version 11-10
C. Reference material for this manual
C.1 Related publications
C.2 Microsoft product name abbreviations
C.3 Conventions: Fonts and symbols
C.4 Conventions: Version numbers
C.5 Conventions: Abbreviations for product names
C.6 Conventions: Acronyms
C.7 Conventions: KB, MB, GB, and TB
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