6.1 Support of root cause investigation when an error or warning is displayed for a monitored service
To investigate the cause of an error or warning, you can use SLM to check when the event that caused the error or warning occurred, and the past service performance. You can also check whether the monitored service has recovered to the normal status after taking proper action for the error or warning.
The following describes how to support SLM's prediction and handling of an abnormality in the service performance for monitored services, and provides examples showing the specific execution methods based on certain conditions.