17.3 Troubleshooting for multiple monitoring

This section explains how to handle problems that might occur while you are using multiple monitoring.

Organization of this section

• 17.3.1 When the jpctool config mgrimport command is executed, an error is output

• 17.3.2 The host name is not distributed to agents when the jpcconf primmgr notify command is executed

• 17.3.3 The host name is not distributed to the primary Manager when the jpcconf primmgr notify command is executed

• 17.3.4 A connection from PFM - Web Console to PFM - Manager cannot be established

• 17.3.5 No agent is displayed on the secondary Manager

• 17.3.6 Troubleshooting related to events

• 17.3.7 A connection from NNM's Performance Management Report to PFM - Web Console cannot be established

• 17.3.8 A connection from the time the JP1/IM's Event Console starts monitoring to PFM - Web Console cannot be established

• 17.3.9 PFM-related settings cannot be specified from JP1/ITSLM

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