17.2.12 Troubleshooting other problems
Check the existing circumstances when errors occur. If a message is output, read its contents. For details on the log information output by Performance Management, see 17.4 Log information to be output when Performance Management is used.
If you cannot resolve an error by taking any of the steps described from 17.2.1 Troubleshooting problems related to setup and service startup to 17.2.11 Troubleshooting problems related to linking with other programs, or if an error occurs not described in these sections, collect the data needed to investigate the error, and then contact the system administrator.
For details on the data you need to collect and how to collect it, see 17.5 Data to be collected in the event of trouble and 17.6 Procedures for collecting data in the event of trouble.