4.5.5 Outputting report data

(1) Before you start

• Log in to ITSLM - Manager.

  For details about how to log in, see 2.2.1 Logging in to ITSLM - Manager.

• Verify that monitoring has started.

  For details about how to start monitoring, see 4.2.1 Starting monitoring.

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(2) Procedure

The following shows the Report window that is used in this task:

• Report window

  

To output report data:

1. Click the Report button.

2. From the Services area, select a monitored service for which a report is to be output.

   The status of the monitored target of the selected monitored service for the current month is displayed in the Report area.

   This status is displayed as a comprehensive evaluation table and a performance chart. To check the status for the current month, go to step 5.

3. In Report start date, specify a start date for the report. Alternatively, from the Report interval pull-down menu, select a desired period that you want to check.

   If you want to output data for the current month, you can skip this step.

   A comprehensive evaluation table and a performance chart for the specified period are displayed in the Report area for the monitored target of the monitored service.

4. Select a template.

   This step is necessary if you use a template to output a report of the monitored service. If you do not use a template or you output a report of system performance, you can skip this step.

5. Click the CSV output button.

   The Download Files dialog box is displayed. Save the file at a desired location.

   Important note

   If the selected monitored service or template had been deleted when the CSV output button is clicked, an empty CSV file is output. In such a case, an error message indicating that the selected monitored service or template had been deleted is output to the message logs.

If the CSV file has been saved, report output is complete.

If no aggregate data is available for a monitoring item in the data output as a CSV file, no value is displayed for that item in the performance chart.

If no aggregate data is available for all monitoring items in the data output as a CSV file, no line is output for the corresponding time in the performance chart.

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(3) Related topics

• 4.5.4 Verifying report data in the window

• 4.5.6 Notes on when some service performance data has not been acquired

• 4.5.7 Notes on when a threshold is changed during the specified report interval

• 4.5.8 Notes about time zone differences from one host to another

• 10.1.2(3) Services area

• 10.5.1 Configuration of the Report window

• 10.5.3 Report area

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