Glossary

action key: A key which the controller user can execute on agents to perform operations normally performed with function keys or shortcut keys.
agent: A PC on which Remote Control Agent is running.
agent list: A list used to manage connected agents arranged in a hierarchy.
agent manager: A function that is used to manage agent lists and connection history lists.
Agent Manager window: You can start this window from the Remote Control window. This is where you will be able to manage agents. You can organize the configuration of agents by assigning names or grouping them.
Application page: A page that appears when the Application tab is selected in the Remote Control Process Viewer window. This page displays information on the currently running applications.
connection history: A list that contains a chronological record of connected agents.
connection option: A connection-related option, such as a port number or optimization.
controller: A PC on which Remote Control Manager is running.
conversion wizard: A program used to convert a recording file to an AVI file.
customized transfer: A method used to transfer files to or from multiple agents at one time. The transfer destination folder may be the default folder or the same folder as the transfer source folder.
Exclusive: A remote control mode. In this mode, an agent can be operated only by the local machine and rejects control from any controller or agent to which the agent is connected. Other machines that are connected are all in view mode.
export: To write the settings required to issue connection requests from an agent to controllers. The settings are written from the agent to a settings file, using the Requester Wizard.
file transfer list window: A window that lists the transfer files. The window is displayed when you open an agent file from the File Transfer window. From this window, you can return files to agents or remove files left in the controller.
File Transfer window: A window that displays, in a tree view, the controllers and file information of agents connected to the controller. The window is started from the Remote Control window. From this window, you can transfer files by simple operations such as drag-and-drop. You can also create a folder or remove and delete files.
found agent: One of the agents that are included in the list obtained by a search performed in the Agent Manager window. A found agent is temporarily displayed under the Network icon. When a found agent is moved to another folder, the found agent becomes an ordinary agent that can be renamed and/or reconfigured.
import: To load a settings file, which contains the settings required to issue connection requests from an agent to controllers, into an agent using the Requester Wizard.
permitted controller: A controller that has given an agent permission to perform remote operations.
Process page: A page that appears when the Process tab is selected in the Remote Control Process Viewer window. This page displays information on the currently running processes.
recording file: A file that contains screen information records storing the operations performed on the connected agent and the actions taken by the user attending the agent.
remote control: A facility used to call the screen of a remote PC (agent) into the local PC (controller) via a telephone line or LAN, so as to operate the remote PC as if it were a local machine.
Remote Control Agent: The program that runs on a machine subject to remote control operations. It executes operation instructions received from the controller on the screen of the local PC.
Remote Control Manager: The program that runs on a machine which issues the remote control operation instructions.
remote control mode: The mode representing the level of permission a machine has in operating the agent. There are 3 modes; view, shared and exclusive. Both the controller and agent sides can set their own remote control modes. The mode used in actual remote control operations will be determined when the controller and agent establish a connection.
Remote Control Player: A program that is activated from the Remote Control window and used to play back recording files.
Remote Control Process Viewer window: A window used to abort applications and processes on an agent from a controller. This window opens on the agent when so instructed by a controller.
Remote Control window: A window used for viewing and operating the agent window when performing remote control of the agent from the controller.
request agent: An entry that appears in the Agent Manager window (agent list) when an agent issues a connection request to a controller.
request server: An entity that can receive connection request from agents. By creating a request server in the Agent Manager window (agent list) on a controller, you enable the controller to receive connection requests from agents.
Requester Wizard: A program that is used to configure a request for connection from an agent to a controller.
Security PC: A PC with an OS installed in read-only compact flash memory instead of a hard disk. A security PC can connect to an agent to remotely control application software and files. Since the security PC does not have external storage such as a hard disk or a floppy disk, it provides protection against information leakage resulting from lost or stolen media.
Shared: A remote control mode. In this mode, an agent can be operated from a controller or agent that is connected to the agent and shares resources with the agent.
View: A remote control mode. In this mode, the controller can view agent screens, but cannot operate on the agent.

Appendix M. Glossary