The Chat window can connect to one or multiple chat servers. However, when a chat server is active, it cannot be connected to another chat server. Connect an inactive chat server to another chat server.

To connect to a chat server:

1. Open the Chat window on the controller or agent.
   For additional information on opening the chat window, see 6.1.3 Opening and closing the Chat window. The Chat window behavior may vary depending on whether it is started from the Remote Control window on the controller or from the appropriate program folder.
   

   Starting from the Remote Control window

   If the chat server is connected to an active agent, it is automatically connected to the chat server for the agent. If the chat server is not connected to any agent or is connected to an inactive agent, only the Chat window opens. Accordingly, the operation for connection to the chat server must be performed as explained in step 2 below.

   Starting from the program folder

   Since connection to the chat server has not been established, connect to the chat server by performing the operation shown in step 2 below.

2. In the Chat window, choose File and then Connect.
   The Specify Connection Destination dialog box is displayed. Use this dialog box to specify a chat server.
   

   Figure 6-11 Specify Connection Destination dialog box

   

   Address

   Specify the IP address or host name of the target chat server. Do not include space characters in the address. Up to 256 addresses are kept in a history. Therefore, you can select an address from the pull-down list for the second and subsequent connections.

3. Specify the address of the chat server to be connected and click the OK button.
   Connection to the specified chat server is established. The chat view displays a message stating that you are now connected to the chat server and you can start the chat session.
   If the specified address includes a space or identifies a chat server that is already connected, an error occurs. If this occurs, re-specify the connection destination address. If a password is set for the destination chat server, the Enter Password dialog box is displayed.
   

   Figure 6-12 Enter Password dialog box

   

4. Enter a password and click the OK button.
   If you enter the correct password, you are connected to the chat server. Otherwise, an error occurs. If this occurs, enter the password again. You can attempt password entry three times. If you fail to enter a correct password three times in succession, you will be disconnected. Retry connection from the Chat window.
   

When the chat server starts, the Chat window begins to work as the chat server. While the chat server is active, the Chat Server icon is displayed on the taskbar. Message transmission and reception operations in the Chat window are similar to operations on the client.

The chat server can be started automatically or manually. Select the method most suitable for the particular situation -- for example, automatic startup of a chat server that is used for chatting on a help desk.

(a) Automatic startup

You can make a chat server resident on the personal computer by specifying automatic startup of the chat server. If the personal computer is a controller, register the chat server as a program that will start when Windows starts. If the personal computer is an agent, register the chat server as a program that will start when the agent starts or as a program that will start when Windows starts.

Registering the chat server as a program that will start when Windows starts

To register the chat server as a program that will start when Windows starts:

1. Start the Chat window on the controller or agent.
2. From the Settings menu, choose Chat Server and then Start When Windows Starts.
   A shortcut for Remote Control Chat Server is then added to the user's Startup group. The chat server will automatically start when the personal computer is logged on next time.
   

Starting the chat server automatically when the agent starts

When setting up JP1/Remote control, you can specify the chat server as a program that will start automatically when the agent starts. You can also use the Properties dialog box for this specification. In the Chat page, select the Start the server when the agent starts check box. For further information about the setting, see 3.4.7 Chat server settings.

(b) Manual startup

To start the chat server manually:

1. Start the Chat window.
2. From the Settings menu, choose Chat Server and then Start Chat Server.
   The chat server starts and the Chat Server icon is displayed on the taskbar.
   

You can prevent an iconized chat server from being displayed on the taskbar. Since the Chat Server icon is still displayed though it is not displayed on the taskbar, the chat server will be redisplayed when the icon is double-clicked. When another Chat window is connected to the chat server, the chat server will pop up automatically.

The operation used to prevent an iconized chat server from being displayed on the taskbar is as follows.

1. In the Chat window, choose Settings, Chat Server, and then Hide When Minimized.

(c) Function of a Chat window that is automatically started on the agent

A chat server that is automatically started on the agent is different from a manually started chat server in the following areas:

• The following menu items are unavailable (inactive) in the Chat window:
  
  • Connect in the File menu
  • Disconnect in the File menu
  • Chat Server in the Settings menu
• You can always change the settings on the General page in the Options dialog box.
• When one of the following operations is performed, the Chat window closes and its icon is not displayed on the taskbar. The Chat window will be redisplayed when you double-click the Chat Server icon or a message arrives.
  
  • Choosing File and then Exit
  • Clicking the x button on the title bar
  • Iconizing the chat server

The procedure used to start a chat session using a command is as follows:

Format

dmrcchat.exe [/nick:nickname]
             [/client | /server]
             [/port:port-number]
             [/connect:connection-destination-address]

Parameters

/nick:nickname

Specify a nickname. If you omit this specification, the previously specified nickname is assumed. If no nickname has been specified, the current login name is assumed.

This parameter is valid when /client is specified.

/client | /server

Specify whether the personal computer will function as a server or client. If you omit this specification, /client is assumed.

• /client
  The command will open the Chat window.
  
• /server
  The command will start the chat server.
  

/port:port-number

Specify a port number. If you omit this specification, the previously specified port number is assumed. If no port number has been specified, the default value 30005 is assumed.

/connect:connection-destination-address

Specify a connection destination address. If you omit this specification, the command will not establish connection, but simply opens the Chat window or starts the chat server.

Example

Open the Chat window and connect to a chat server 172.17.11.192 with a nickname of Guest via a port number 30005.

dmrcchat.exe /client /nick:Guest /connect:172.17.11.192 /port:30005