Job Management Partner 1/Software Distribution Administrator's Guide Volume 2

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7.2.3 List of messages

This section shows message contents and any actions to be taken.


KDSF0001-I

xxxxxxxx version=vvrrss started. OS=oooooooo, Resident client={YES|NO}, Run without Administrator permissions={YES|NO}

Cause
Product xxxxxxxx started under the following conditions:
xxxxxxxx: JP1/Software Distribution product name
vvrrss: JP1/Software Distribution version/revision
oooooooo: OS name and version
Resident client={YES|NO}: Client resident yes/no
YES: Resident
NO: Non-resident
Run without Administrator permissions={YES|NO}: Use the Facility for installation with non-Administrator user permissions
YES: Use the Facility for installation with non-Administrator user permissions.
NO: Do not use the Facility for installation with non-Administrator user permissions.
This setting is for Windows NT clients. For Windows Me and Windows 98 clients, the option NO is always output.

KDSF0002-W

xxxxxxxx version=vvrrss cannot start because * is specified for the connection destination. OS=oooooooo

Cause
Product xxxxxxxx cannot be started because an asterisk (*) is specified for the connection destination. It is possible that JP1/Software Distribution Client is pre-installed, but the connection destination is not yet set.
xxxxxxxx: JP1/Software Distribution product name (JP1/Software Distribution Client is displayed)
vvrrss: JP1/Software Distribution version/revision
oooooooo: OS name and version
Action
In the setup, set the connection destination, and restart JP1/Software Distribution.

KDSF0003-E

A process pppppppp failed to start in xxxxxxxx version=vvrrss. OS=oooooooo, {Win32|Socket|Runtime} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
The process failed to start.
pppppppp: Name of the failed process
xxxxxxxx: JP1/Software Distribution product name
vvrrss: JP1/Software Distribution version/revision
oooooooo: OS name and version
{Win32|Socket|Runtime}: Error type
Win32: A Win32 API error
Socket: A socket error
Runtime: A C language runtime error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Restart the service or OS.

KDSF0004-W

A question mark (?) is specified for the connection destination, so the product xxxxxxxx version=vvrrss will start but only Local System Viewer and the system monitoring facility will be available. OS=oooooooo

Cause
Because a question mark (?) is specified for the connection destination, although product xxxxxxxx starts, no facilities other than Local System Viewer and the system monitoring facility operate.
xxxxxxxx: JP1/Software Distribution product name (JP1/Software Distribution Client is displayed)
vvrrss: JP1/Software Distribution version/revision
oooooooo: OS name and version
Action
In the setup, set the connection destination, and restart JP1/Software Distribution.

KDSF0010-I

uuuuuuuu(SessionID=sss) logged on. User permission={Administrator|Ordinary user}

Cause
The user logged on.
uuuuuuuu: Logon user name
sss: Session ID (applicable when the OS is Windows Vista)
{Administrator|Ordinary user}: Logon user permissions
Administrator: Administrator permissions
Ordinary user: Non-Administrator user permissions

KDSF0020-I

A {logoff|shutdown} request was issued from OS[,SessionID=sss].

Cause
The OS requested a logoff or shutdown (only when a resident client is specified).
{logoff|shutdown}: Request from the OS
logoff: Logoff
shutdown: Shutdown
sss: Session ID (applicable when the OS is Windows Vista)

KDSF0030-I

xxxxxxxx terminated normally.

Cause
Product xxxxxxxx terminated normally.
xxxxxxxx: JP1/Software Distribution product name

KDSF0031-W

A process down was detected in xxxxxxxx. Process name=pppppppp

Cause
A process down condition was detected.
xxxxxxxx: JP1/Software Distribution product name
pppppppp: Target process name
Action
Use the client manager to check to see whether the client is starting. If it is not starting, either start the client or restart the OS. If the client is starting, no action is required.
If this problem occurs frequently, notify the system administrator.

KDSF0032-W

The process pppppppp was forcibly terminated by a timeout.

Cause
A process that does not terminate within a fixed time was found during the termination processing of the product. The process was terminated.
pppppppp: Target process name

KDSF0040-I

Ready to receive jobs. Protocol={TCP|UDP|TCP/UDP}, Port number=yyyyyyyy

Cause
The job is ready to be received.
{TCP|UDP|TCP/UDP}: Available protocol
TCP: TCP protocol
UDP: UDP protocol
TCP/UDP: TCP and UDP protocols
yyyyyyyy: Available port number (decimal)

KDSF0041-E

Preparation for receiving jobs failed. {Win32|Socket|Runtime} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
Preparation for receiving jobs failed.
{Win32|Socket|Runtime}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Restart JP1/Software Distribution. If the problem persists after the restart, review the operating environment in reference to the description of the error code.

KDSF0042-I

A job execution request was received from xxxxxxxx (yyy.yyy.yyy.yyy, zzzzzz). Protocol={TCP|UDP}, ID key for operations =0xnn

Cause
A job execution request was received under the following conditions from a higher system:
xxxxxxxx: Higher system host name
yyy.yyy.yyy.yyy: Higher system IP address
zzzzzz: Higher system product type
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)
{TCP|UDP}: Protocol receiving the execution request
TCP: TCP protocol
UDP: UDP protocol
0xnn: Higher system operation key
0x01: Host name
0x02: IP address

KDSF0050-I

Polling to xxxxxxxx (yyyyyyyy) started.

Cause
Polling started.
xxxxxxxx: Polling-to host name or IP address
yyyyyyyy: Polling-to product name
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)

KDSF0051-I

Polling to xxxxxxxx (yyyyyyyy) from hhhhhhhh (iii.iii.iii.iii, dddddddd) is completed. ID key for operations=0xnn

Cause
Polling completed.
xxxxxxxx: Polling-to host name or IP address
yyyyyyyy: Polling-to product name
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)
hhhhhhhh: Local host name
iii.iii.iii.iii: Local host IP address
dddddddd: Local host host ID
0xnn: Higher system operation key
0x01: Host name
0x02: IP address
0x03: Host name (host ID used)
0x04: IP address (host ID used)
0xff: Invalid operation key information

KDSF0052-W

Polling to xxxxxxxx (yyyyyyyy) from hhhhhhhh (iii.iii.iii.iii, dddddddd) failed. ID key for operations=0xnn, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
Polling failed due to an error (including temporary errors).
xxxxxxxx: Polling-to host name or IP address
yyyyyyyy: Polling-to product type
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)
hhhhhhhh: Local host name
iii.iii.iii.iii: Local host IP address
dddddddd: Local host host ID
0xnn: Higher system operation key
0x01: Host name
0x02: IP address
0x03: Host name (host ID used)
0x04: IP address (host ID used)
0xff: Invalid operation key information
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Make sure that the polling-to host name, IP address, and product name are specified correctly. If they are correctly specified, check to see if the higher system at the polling destination is started.

KDSF0053-I

Searching the local host for a package to be installed started. Cause={BOOT|SCHEDULE}

Cause
A search for packages to be installed, downloaded in the local host, was started.
Cause={BOOT|SCHEDULE}: Search timing and description
BOOT: When the system is booted, search for packages that are to be installed at system startup time.
SCHEDULE: If a package with an installation date and time was received, search for the package on the specified installation date and time.

KDSF0054-I

Searching the local host for a package to be installed was completed.

Cause
Searching for the package to be installed, which was downloaded in the local host, was completed.

KDSF0055-W

A fatal error occurred during job processing.

Cause
A fatal error occurred during job processing.
Action
Restart the OS.

KDSF0060-I

A job was received. Job type=yyyyyyyy, Job number=jjjjjjjj, Instruction number=cccccccc, Installation timing=zzzzzzzz (0xaa+0xbb), Replace existing package={YES|NO}, Installation date/time=tttttttttttt {, Installation mode={BG|GUI}, Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff | Software to be Searched=ssssssss[, Drive to be Searched=xxxxxxxx [:vvvvvvvv]]}

Cause
A job was received. This message is also output when the client receives a job deletion instruction because the job was deleted by the managing server during the execution of the job.
yyyyyyyy: job type
Install package: Install package job
Get system information from client: Get system information from client job
Get software information from client: Get software information from client job
Collect files from client: Collect files from client job
Send package, allow client to choose: Send package, allow client to choose job
Transfer user inventory schema to client: Transfer user inventory schema to client job
Transfer registry collection definition: Transfer registry collection definition job
Report message: Report message job
Set the software monitoring policy: Set the software monitoring policy job
Get software monitoring information from the client: Get software monitoring information from the client job
Delete job: Job deletion instruction (a job deletion instruction that is transmitted to the client when the managing server deletes a job; this is not a job)
jjjjjjjj: Job number
cccccccc: Instruction number
zzzzzzzz: Execution timing
Normal installation: Normal installation
Install when system starts: Install when system starts
Install when system stops: Install when system stops
0xaa+0xbb: Maintenance information about execution timing
Replace existing package={YES|NO}: Replace existing package yes/no
YES: Replace existing package.
NO: Do not replace.
tttttttttttt: Installation date and time (year, month, day, hour, minute)
The following information is output by an Install package job or a Send package, allow client to choose job.
{BG|GUI}: Installation mode
BG: Background installation mode
GUI: GUI installation mode
d.cc.pppppp.vvvv.ssss: Package information
  • d: Packager type
    C: Package registered from a UNIX packager (Packager)
    D: Package registered from a Windows packager
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
nnnnnnnn: Package name
ffffffff: Package maintenance information
The following information is output for the Get software information from client job:
ssssssss: Software to be searched
  • Search software installed by Software Distribution: Search for software installed by JP1/Software Distribution.
  • Search all software: Search for all software.
  • Search for software in "Add/Remove Programs": Search for software in Add/Remove Programs.
  • Search for a file: Search for a file.
  • Search for Microsoft Office products: Search for Microsoft Office products.
  • Search for anti-virus products: Search for anti-virus products.
When Software to be searched is Search all software or Search for a file, the following information is output:
xxxxxxxx: Type of drive to be searched
  • All Fixed drives: All fixed drives
  • All Fixed drives and Network drives: All fixed drives and network drives
  • Specified drives: Specify drives to be searched.
When Type of drive to be searched is Specified drives, the following information is output:
vvvvvvvv: Drive to be searched
The drive to be searched is displayed with a letter from A to Z or a number from 1 to 9. If multiple drives are specified, drive names are separated with a semicolon (;) and displayed. For example, if A, C, 1, and 2 are specified, they are displayed as follows:
A;C;1;2

KDSF0061-I

The local host reported to the managing server that the status of a job on the local host has changed. Instruction number=cccccccc, Maintenance code=kkkkkkkkkkkkkk[: ssssssss]

Cause
The managing server was notified that the job status changed on the local host side.
cccccccc: Instruction number
kkkkkkkkkkkkkk: Maintenance code (same as Remote Installation Manager)
ssssssss: Description of maintenance code

KDSF0070-I

Downloading a file by unicasting was started. ffffffff, Unicasting from hhhhhhhh

Cause
File downloading by unicasting started.
ffffffff: Maintenance information
hhhhhhhh: Host name or IP address of the higher system (source of unicasting distribution)

KDSF0071-I

Downloading a file by multicasting was started. ffffffff, Multicasting from hhhhhhhh (multicast address=iii.iii.iii.iii)

Cause
File downloading by multicasting started.
ffffffff: Maintenance information
hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
iii.iii.iii.iii: Multicasting address that is set in the higher system (source of multicasting distribution)

KDSF0072-I

The file was normally downloaded by unicasting. ffffffff, Size=yyyyyyyy bytes, Unicasting from hhhhhhhh

Cause
File downloading by unicasting was successful.
ffffffff: Maintenance information
yyyyyyyy: Size of the downloaded file (in bytes)
hhhhhhhh: Host name or IP address of the higher system (source of unicasting distribution)

KDSF0073-I

The file was normally downloaded by multicasting. ffffffff, Size=yyyyyyyy bytes, Multicasting from hhhhhhhh (multicast address=iii.iii.iii.iii)

Cause
File downloading by multicasting was successful.
ffffffff: Maintenance information
yyyyyyyy: Size of the downloaded file (in bytes)
hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
iii.iii.iii.iii: Multicasting address that is set in the higher system (source of multicasting distribution)

KDSF0074-W

An error occurred in downloading a file by unicasting. ffffffff, Unicasting from hhhhhhhh, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
File downloading by unicasting failed.
ffffffff: Maintenance information
hhhhhhhh: Host name or IP address of the higher system (source of unicasting distribution)
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Normally, no action is required on the user's part. JP1/Software Distribution automatically retries according to the settings that are provided in When communications fail in the Retry Communications page of the Setup dialog box. If the retry times out, another attempt is made after the next polling.
However, if this error occurs frequently when JP1/Software Distribution is newly installed, there may be a problem with the network environment. In that case, you should review the network environment settings.

KDSF0075-W

An error occurred in downloading a file by multicasting. {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
File downloading by multicasting failed.
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Normally, no action is required on the user's part. JP1/Software Distribution automatically retries. If the retry times out, another attempt is made at unicasting.
However, if this error occurs frequently when JP1/Software Distribution is newly installed, there may be a problem with the network environment. In that case, you should review the network environment settings

KDSF0076-W

Downloading by multicasting terminated abnormally. This package will be downloaded by unicasting. ffffffff, Multicasting from hhhhhhhh (multicast address=iii.iii.iii.iii)

Cause
The downloading of a package by multicasting terminated abnormally. This package will be downloaded by unicasting.
ffffffff: Maintenance information
hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
iii.iii.iii.iii: Multicasting address that is set in the higher system (source of multicasting distribution)
Action
If this message occurs frequently in multiple clients, specify a smaller job package size on the Multicasting page for the setup for the source of multicasting.

KDSF0077-W

The multicast address does not match between the higher system and client. This package will be downloaded by unicasting. Multicasting from hhhhhhhh, Local multicast address=lll.lll.lll.lll

Cause
The multicasting address that is set on the local host does not match the address for the higher system (source of multicasting distribution). This package will be downloaded by unicasting.
hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
lll.lll.lll.lll: Multicasting address that is set in the local host
Action
In a multi-polling environment, if the source of multicasting is not the higher system that is set as a normal connection destination, this message can be ignored. If the higher system is set as a normal connection destination, make sure that the multicasting address used by the higher system matches that used by the client.

KDSF0080-I

Uploading to hhhhhhhh was started. ffffffff, Size=yyyyyyyy bytes

Cause
File uploading started.
hhhhhhhh: Host name or IP address of the upload destination host
ffffffff: Maintenance information
yyyyyyyy: Size of the file to be uploaded (in bytes)

KDSF0081-I

The file was normally uploaded to hhhhhhhh. ffffffff, Size=yyyyyyyy bytes

Cause
File uploading was successful.
hhhhhhhh: Host name or IP address of the upload destination host
ffffffff: Maintenance information
yyyyyyyy: Size of the uploaded file (in bytes)

KDSF0082-W

An error occurred in uploading to hhhhhhhh. ffffffff, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
File uploading failed.
hhhhhhhh: Host name or IP address of the upload destination host
ffffffff: Maintenance information
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Normally, no action is required on the user's part. JP1/Software Distribution automatically retries according to the settings that are provided in Installation result files failed to transmit to the higher server file in the Retry Communications page of the Setup dialog box. If the retry times out, another attempt is made after the next polling.
However, if this error occurs frequently when JP1/Software Distribution is newly installed, there may be a problem with the network environment. In that case, you should review the network environment settings.

KDSF0090-I

A job started. Job type=jjjjjjjj, Job number=xxxxxxxx, Instruction number=yyyyyyyy {, Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff | Software to be Searched=ssssssss [, Drive to be Searched= kkkkkkkk [:vvvvvvvv] , Retrieve list=rrrrrrrr:llllllll Bytes(eeeeeeee Entries)]}

Cause
The execution of a job started.
jjjjjjjj: Maintenance information
Install package: Install package job
Get system information from client: Get system information from client job
Get software information from client: Get software information from client job
Collect files from client: Collect files from client job
Send package, allow client to choose: Send package, allow client to choose job
xxxxxxxx: Job number
yyyyyyyy: Instruction number
The following information is output for an Install package job or a Send package, allow client to choose job:
d.cc.pppppp.vvvv.ssss: Package information
  • d: Packager type
    C: Package registered from a UNIX packager (Packager)
    D: Package registered from a Windows packager
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
nnnnnnnn: Package name
ffffffff: Package maintenance information
The following information is output for the Get software information from client job:
ssssssss: Software to be searched
  • Search software installed by Software Distribution: Search for software installed by JP1/Software Distribution.
  • Search all software: Search for all software.
  • Search for software in "Add/Remove Programs": Search for software in Add/Remove Programs.
  • Search for a file: Search for a file.
  • Search for Microsoft Office products: Search for Microsoft Office products.
  • Search for anti-virus products: Search for anti-virus products.
When Software to be searched is Search all software or Search for a file, the following information is output:
kkkkkkkk: Type of drive to be searched
  • All Fixed drives: All fixed drives
  • All Fixed drives and Network drives: All fixed drives and network drives
  • Specified drives: Specify drives to be searched.
When Type of drive to be searched is Specified drives, the following information is output:
vvvvvvvv: Drive to be searched
The drive to be searched is displayed with a letter from A to Z or a number from 1 to 9. If multiple drives are specified, drive names are separated with a semicolon (;) and displayed. For example, if A, C, 1, and 2 are specified, they are displayed as follows:
A;C;1;2
rrrrrrr: Search list type
  • SERVER: Search list sent from the higher system
  • CLIENT: Search list found in the client
llllllll: Size of search list to be used in the search (unit: bytes)
eeeeeeee: Number of entries in search list to be used in the search

KDSF0091-I

The job is completed. Job type=jjjjjjjj, Job Number=xxxxxxxx, Instruction number=yyyyyyyy[, Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=zzzzzzzz]

Cause
The job execution was successful.
jjjjjjjj: Job type
Install package: Install package job
Get system information from client: Get system information from client job
Get software information from client: Get software information from client job
Collect files from client: Collect files from client job
Send package, allow client to choose: Send package, allow client to choose job
xxxxxxxx: Job number
yyyyyyyy: Instruction number
The following information is output for an Install package job or a Send package, allow client to choose job:
d.cc.pppppp.vvvv.ssss: Package information
  • d: Packager type
    C: Package registered from a UNIX packager (Packager)
    D: Package registered from a Windows packager
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
nnnnnnnn: Package name
ffffffff: Package maintenance information
zzzzzzzz: Installation destination path name (an accurate value is not displayed if installation is performed by specifying a default installation directory for a Hitachi program product)

KDSF0092-E

An error occurred in a job. Job type=jjjjjjjj, Job number=xxxxxxxx, Instruction number=yyyyyyyy, [Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=iiiiiiii, ]Cause={The installer cccccccc, Code=0xdd, zzzzzzzz|An external program aaaaaaaa, Code=0xdd, zzzzzzzz|An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|An installation conditions error occurred: pppppppp, zzzzzzzz}. Maintenance code=kkkkkkkkkkkkkk[: ssssssss]

Cause
The job execution failed.
jjjjjjjj: Job type
Install package: Install package job
Get system information from client: Get system information from client job
Get software information from client: Get software information from client job
Collect files from client: Collect files from client job
Send package, allow client to choose: Send package, allow client to choose job
xxxxxxxx: Job number
yyyyyyyy: Instruction number
[Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=iiiiiiii, ]
This part is output for an Install package job or a Send package, allow client to choose job.
d.cc.pppppp.vvvv.ssss: Package information
  • d: Packager type
    C: Package registered from a UNIX packager (Packager)
    D: Package registered from a Windows packager
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
nnnnnnnn: Package name
ffffffff: Package maintenance information
iiiiiiii: Installation destination path name (an accurate value is not displayed if installation is performed by specifying a default installation directory for a Hitachi program product)
Cause: Cause of the execution failure. One of the following five cause types is output:
- The installer cccccccc, Code=0xdd, zzzzzzzz
Execution failed due to the installer for a Hitachi program product or other companies' software.
cccccccc: Problem that occurred in the installer
  • was not started because of an error: Installer startup failure
  • resulted in an error: Installer error termination
  • terminated by a timeout: Installer timeout termination
0xdd: Error code
zzzzzzzz: Maintenance information
- An external program aaaaaaaa, Code=0xdd, zzzzzzzz
Execution failed due to an external program
aaaaaaaa: Problem that occurred in the external program.
  • was not started because of an error: External program startup failure
  • resulted in an error: External program error termination
  • terminated by a timeout: External program timeout termination
0xdd: Error code
zzzzzzzz: Maintenance information
- An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
Execution failed due to a file unarchiving or archiving error.
eeeeeeee: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
- An installation conditions error occurred: pppppppp, zzzzzzzz
Execution failed due to an installation condition error.
pppppppp: Error-causing installation condition (system or software condition)
zzzzzzzz: Maintenance information
- An information acquisition conditions error occurred
During the acquisition of system or software information, the distribution destination system did not meet required conditions; the execution of the job failed.
kkkkkkkkkkkkkk: Maintenance code (same as Remote Installation Manager)
ssssssss: Description of the maintenance code
Action
Take an action in reference to the description of the maintenance code that is output to ssssssss. Also, take the following action according to the cause of error that is output to Cause=:
  • Cause=The installer cccccccc, Code=0xdd, zzzzzzzz
    Unless an explanation is output to ssssssss, check the cause of Code=0xdd being returned by referencing documentation for the Hitachi program product or other companies' software.
  • Cause=An external program aaaaaaaa, Code=0xdd, zzzzzzzz
    Unless an explanation is output to ssssssss, check the cause of Code=0xdd being returned by referencing documentation for the external program or ask the source of the external program.
  • Cause=An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
    Take an action by checking the error code explanation that is output to nnnnnn.
  • Cause=An installation conditions error occurred: pppppppp, zzzzzzzz
    Check to see if the installation condition that is output to pppppppp is appropriate.
  • Cause=An information acquisition conditions error occurred:
    In the distribution destination system, check the prerequisites for the Get system information or Get software information job.

KDSF0093-I

Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=zzzzzzzz. The installer started. Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, Timeout=mm

Cause
The installer started.
xxxxxxxx: Job number
yyyyyyyy: Instruction number
zzzzzzzz: Path name for the program that started
d.cc.pppppp.vvvv.ssss: Packager information
  • d: Packager type
    C: Package registered from a UNIX packager (Packager)
    D: Package registered from a Windows packager
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
nnnnnnnn: Package name
mm: Monitoring time (in seconds). A monitoring time of 0 means indefinite monitoring.

KDSF0094-I

Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=zzzzzzzz. The external program started. Timing=tttttttt, Monitor=wwwwwwww, Result notification=eeeeeeee, Error action={Abort|Continue}, Timeout=mm

Cause
An external program started.
xxxxxxxx: Job number
yyyyyyyy: Instruction number
zzzzzzzz: Path name for the external program that started
tttttttt: External program startup timing
Before installation: Before installation
After installation: After installation
Installation error: Upon an installation error
wwwwwwww: Whether an external program timeout is set and the disposition of the external program after it has timed out
No timeout: No timeout value set; the system waits for a response from the external program indefinitely.
Error after timeout: An error is generated if the specified timeout limit is exceeded.
Continue after timeout: No error is generated when the timeout limit is reached.
eeeeeeee: Method for acquiring external program processing results
Windows: Notify by using a Windows message from the external program
Return code: Notify by using a termination code from the external program
{Abort|Continue}: Disposition upon a processing result error
Abort: Abort as an error
Continue: Continue the processing without treating the event as an error
mm: External program monitoring time (in seconds). A monitoring time of 0 means indefinite monitoring.

KDSF0095-I

Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=zzzzzzzz. The {installer|external program} terminated normally.

Cause
The installer or the external program terminated normally.
xxxxxxxx: Job number
yyyyyyyy: Instruction number
zzzzzzzz: Path name for the normally terminated program
{installer|external program}: Type of the normally terminated program
installer: Installer
external program: External program

KDSF0096-W

Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=pppppppp. The {installer|external program} {was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz, Extend return code=0xcccccccc|terminated by a timeout}.

Cause
The installer or the external program either terminated abnormally or timed out.
xxxxxxxx: Job number
yyyyyyyy: Instruction number
pppppppp: Path name for the external program
{installer|external program}: Type of the terminated program
installer: Installer
external program: External program
{was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz|, Extend return code=0xcccccccc|terminated by a timeout}: Cause of termination; one of the following three causes is output:
  • was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
    Startup failure
    eeeeeeee: Error type
    Win32: Win32 API error
    Socket: Socket error
    Runtime: C language runtime error
    Protocol: JP1/Software Distribution protocol error
    mm: Error code
    nnnnnn: Description of error code mm
    zzzzzzzz: Maintenance information
  • resulted in an error. Return code=0xzz, Extend return code=0xcccccccc
    Terminated due to an error.
    0xzz: Return code returned by an external program (1 byte)
    0xcccccccc: Return code returned by an external program (4 bytes)
  • terminated by a timeout
    Terminated due to timeout.
Action
Take the following action, depending on the cause of the termination:
  • Startup failure
    Make sure that the path name for the external program is correct.
  • Error termination
    Check the condition under which the output return code is returned.
  • Timeout termination
    Make sure that the monitoring time is set correctly. Also, determine the cause of the external program not terminating within the timeout limit.

KDSF0097-I

An attempt to detect information about patches by using the Windows Update Agent was successful.

Cause
Detection of unapplied patch information by using WUA was successful.

KDSF0098-W

An attempt to detect information about patches by using the Windows Update Agent could not be executed because {the OS does not support the Windows Update Agent | the Windows Update Agent was unavailable | the database file for the Windows Update Agent was not found}.

Cause
Detection of unapplied patch information by using WUA could not be executed.
{the OS does not support the Windows Update Agent | the Windows Update Agent was unavailable | the database file for the Windows Update Agent was not found}: Cause type. One of the following three types is output:
  • the OS does not support the Windows Update Agent: The OS does not support WUA.
  • the Windows Update Agent was unavailable: WUA cannot be used.
  • the database file for the Windows Update Agent was not found: The database file for WUA was not found.
Action
  • If WUA cannot be used
    Install WUA.
  • If the database file for WUA cannot be found
    Store the database file for WUA in client-installation-directory\CLIENT\WUA.

KDSF0099-E

An attempt to detect information about patches by using the Windows Update Agent failed due to {a timeout | an unexpected error}.

Cause
Patch information detection by using WUA failed.
{a timeout | an unexpected error}: Failure cause
a timeout: The process timed out.
an unexpected error: An unexpected error occurred.
Action
If the process timed out, wait awhile and then re-execute the job.

KDSF0100-I

The automatic registration of hhhhhhhh (iii.iii.iii.iii, dddddddd) to the managing server started. Old managing server: vvvvvvvv -> New managing server: xxxxxxxx

Cause
The automatic registration of the local host started in the system configuration information that is managed by the managing server.
hhhhhhhh: Local host name
iii.iii.iii.iii: IP address of the local host
dddddddd: Host ID for the local host. If this ID is not specified in the system configuration information, an asterisk (*) is output.
vvvvvvvv: Host name or IP address of the old registration#. When a new local host is registered in the system configuration information, an asterisk (*) is output.
xxxxxxxx: New registration host name or IP address#
#
This message is also output when the managing server is not changed, such as when the IP address or the host name of the local host is changed. In this case, the same value is output to both the old managing server and the new managing server.

KDSF0101-I

The automatic registration of hhhhhhhh (iii.iii.iii.iii, dddddddd) to the managing server was completed. Old managing server: vvvvvvvv -> New managing server: xxxxxxxx

Cause
The automatic registration of the local host terminated in the system configuration information that is managed by the managing server.
hhhhhhhh: Local host name
iii.iii.iii.iii: IP address of the local host
dddddddd: Host ID for the local host. If this ID is not specified in the system configuration information, an asterisk (*) is output.
vvvvvvvv: Host name or IP address of the old registration.# When a new local host is registered in the system configuration information, an asterisk (*) is output.
xxxxxxxx: New registration host name or IP address#
#
This message is also output when the managing server is not changed, such as when the IP address or the host name of the local host is changed. In this case, the same value is output to both the old managing server and the new managing server.

KDSF0102-W

The automatic registration of hhhhhhhh (iii.iii.iii.iii, dddddddd) to the managing server failed. Old managing server: vvvvvvvv -> New managing server: xxxxxxxx, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
The automatic registration of the local host failed in the system configuration information that is managed by the managing server.
hhhhhhhh: Local host name
iii.iii.iii.iii: IP address of the local host
dddddddd: Host ID for the local host. If this ID is not specified in the system configuration information, an asterisk (*) is output.
vvvvvvvv: Host name or IP address of the old registration.# When a new local host is registered in the system configuration information, an asterisk (*) is output.
xxxxxxxx: New registration host name or IP address#
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
#
This message is also output when the managing server is not changed, such as when the IP address or the host name of the local host is changed. In this case, the same value is output to both the old managing server and new managing server.
Action
JP1/Software Distribution retries in the next polling. If polling is specified for system startup time, reboot the OS.
If the automatic registration fails even after a retry, check the explanation in the error code.

KDSF0103-I

Inventory information was reported because a system modification was detected.

Cause
A change in the system was detected; inventory information was reported.

KDSF0110-I

ID group processing started. ID group=xxxxxxxx, Operation={ADD|EXECUTE|DELETE}, Relay managing the ID=hhhhhhhh (iiiiiiii)

Cause
ID group processing started.
xxxxxxxx: Target ID name
{ADD|EXECUTE|DELETE}: Processing type
ADD: Adding the local host to the target ID
EXECUTE: Execution request for the job that was executed on the target ID (this operation is started automatically when a local host is added to the ID, requesting the execution of the ID job that is already stored in the relay managing the ID)
DELETE: Deleting the local host from the target ID
hhhhhhhh: Relay managing the ID
iiiiiiii: Relay managing the ID product type
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)

KDSF0111-I

ID group processing was completed. ID group=xxxxxxxx, Operation={ADD|EXECUTE|DELETE}, Relay managing the ID=hhhhhhhh (iiiiiiii)

Cause
The ID group processing was completed.
xxxxxxxx: Target ID name
{ADD|EXECUTE|DELETE}: Processing type
ADD: Adding the local host to the target ID
EXECUTE: Execution request for the job that was executed on the target ID (this operation is started automatically when a local host is added to the ID, requesting the execution of the ID job that is already stored in the relay managing the ID)
DELETE: Deleting the local host from the target ID
hhhhhhhh: Relay managing the ID
iiiiiiii: Relay managing the ID product type
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)

KDSF0112-E

An error occurred in IP group processing. ID group=xxxxxxxx, Operation={ADD|EXECUTE|DELETE}, Relay managing the ID=hhhhhhhh (iiiiiiii), {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
An error occurred in the ID group processing.
xxxxxxxx: Target ID name
{ADD|EXECUTE|DELETE}: Processing type
ADD: Adding the local host to the target ID
EXECUTE: Execution request for the job that was executed on the target ID (this operation is started automatically when a local host is added to the ID, requesting the execution of the ID job that is already stored in the relay managing the ID)
DELETE: Deleting the local host from the target ID
hhhhhhhh: Relay managing the ID
iiiiiiii: Relay managing the ID product type
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Reference the explanation on the error code; make sure that the relay managing the ID is specified correctly, and that no communication errors have occurred.

KDSF0120-I

Packaging started. Package information=D.cc.pppppppp.vvvv.ssss, Save to=hhhhhhhh (iiiiiiii)

Cause
Packaging started.
D.cc.pppppp.vvvv.ssss: Package information
  • D: In this packager type, the letter D, which denotes a package added from a Windows packager, is always output.
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
hhhhhhhh: Host name or IP address of the managing server to which a package is to be added
iiiiiiii: Product type of the managing server to which a package is to be added
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)

KDSF0121-I

Packaging terminated normally. Package information=D.cc.pppppppp.vvvv.ssss, Save to=hhhhhhhh (iiiiiiii)

Cause
Packaging terminated normally.
D.cc.pppppp.vvvv.ssss: Package information
  • D: In this packager type, the letter D, which denotes a package added from a Windows packager, is always output.
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
hhhhhhhh: Host name or IP address of the managing server to which a package is to be added
iiiiiiii: Product type of the managing server to which a package is to be added
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)

KDSF0122-E

Packaging failed. Package information=d.cc.pppppppp.vvvv.ssss, Save to=hhhhhhhh (iiiiiiii), {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
Packaging failed.
D.cc.pppppp.vvvv.ssss: Package information
  • D: In this packager type, the letter D, which denotes a package that was to be added from a Windows packager, is always output.
  • cc: Cabinet ID
  • pppppp: Package ID
  • vvvv: Version/revision
  • ssss: Generation
hhhhhhhh: Host name or IP address of the managing server to which a package is to be added
iiiiiiii: Product type of the managing server to which a package is to be added
netmdm: JP1/Software Distribution Manager
netmdmw: JP1/Software Distribution Client (relay system)
{Win32|Socket|Runtime|Protocol}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Make sure that the host name or IP address of the managing server is specified correctly, and that no communication errors have occurred.

KDSF0123-E

Creation of the package failed. (information = TablNum[xxxxxxxx], limit = [65535])

Cause
Creation of the package failed because the total size# of the target information exceeded the maximum value 65535.
xxxxxxxx: Number of target information items
#
The target information means the information specific to the package target. The total value of the target information is the sum of the following information plus 4:
  • Total number of folders or files to be packaged
  • Total number of short files for the folders or files to be packaged
Action
Reduce the number of folders or files to be packaged so that the total value of the target information does not exceed the maximum value (65535) and then re-execute the command.

KDSF0130-E

An error occurred in a process pppppppp. {Win32|Socket|Runtime} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause
An error occurred in process ppppppp.
pppppppp: Process name
{Win32|Socket|Runtime}: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
Action
Check the explanation of the error code and take appropriate action.

KDSF0140-E

An application exception occurred in process pppppppp.

Cause
An application exception occurred in process pppppppp.
pppppppp: Process name
Action
Please ask Hitachi to investigate the problem as necessary. When requesting assistance, you should collect a DUMP.LOG.