This section shows message contents and any actions to be taken.
KDSF0001-I
xxxxxxxx version=vvrrss started. OS=oooooooo, Resident client={YES|NO}, Run without Administrator permissions={YES|NO}
- Cause
- Product xxxxxxxx started under the following conditions:
- xxxxxxxx: JP1/Software Distribution product name
- vvrrss: JP1/Software Distribution version/revision
- oooooooo: OS name and version
- Resident client={YES|NO}: Client resident yes/no
- YES: Resident
- NO: Non-resident
- Run without Administrator permissions={YES|NO}: Use the Facility for installation with non-Administrator user permissions
- YES: Use the Facility for installation with non-Administrator user permissions.
- NO: Do not use the Facility for installation with non-Administrator user permissions.
- This setting is for Windows NT clients. For Windows Me and Windows 98 clients, the option NO is always output.
KDSF0002-W
xxxxxxxx version=vvrrss cannot start because * is specified for the connection destination. OS=oooooooo
- Cause
- Product xxxxxxxx cannot be started because an asterisk (*) is specified for the connection destination. It is possible that JP1/Software Distribution Client is pre-installed, but the connection destination is not yet set.
- xxxxxxxx: JP1/Software Distribution product name (JP1/Software Distribution Client is displayed)
- vvrrss: JP1/Software Distribution version/revision
- oooooooo: OS name and version
- Action
- In the setup, set the connection destination, and restart JP1/Software Distribution.
KDSF0003-E
A process pppppppp failed to start in xxxxxxxx version=vvrrss. OS=oooooooo, {Win32|Socket|Runtime} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- The process failed to start.
- pppppppp: Name of the failed process
- xxxxxxxx: JP1/Software Distribution product name
- vvrrss: JP1/Software Distribution version/revision
- oooooooo: OS name and version
- {Win32|Socket|Runtime}: Error type
- Win32: A Win32 API error
- Socket: A socket error
- Runtime: A C language runtime error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Restart the service or OS.
KDSF0004-W
A question mark (?) is specified for the connection destination, so the product xxxxxxxx version=vvrrss will start but only Local System Viewer and the system monitoring facility will be available. OS=oooooooo
- Cause
- Because a question mark (?) is specified for the connection destination, although product xxxxxxxx starts, no facilities other than Local System Viewer and the system monitoring facility operate.
- xxxxxxxx: JP1/Software Distribution product name (JP1/Software Distribution Client is displayed)
- vvrrss: JP1/Software Distribution version/revision
- oooooooo: OS name and version
- Action
- In the setup, set the connection destination, and restart JP1/Software Distribution.
KDSF0010-I
uuuuuuuu(SessionID=sss) logged on. User permission={Administrator|Ordinary user}
- Cause
- The user logged on.
- uuuuuuuu: Logon user name
- sss: Session ID (applicable when the OS is Windows Vista)
- {Administrator|Ordinary user}: Logon user permissions
- Administrator: Administrator permissions
- Ordinary user: Non-Administrator user permissions
KDSF0020-I
A {logoff|shutdown} request was issued from OS[,SessionID=sss].
- Cause
- The OS requested a logoff or shutdown (only when a resident client is specified).
- {logoff|shutdown}: Request from the OS
- logoff: Logoff
- shutdown: Shutdown
- sss: Session ID (applicable when the OS is Windows Vista)
KDSF0030-I
xxxxxxxx terminated normally.
- Cause
- Product xxxxxxxx terminated normally.
- xxxxxxxx: JP1/Software Distribution product name
KDSF0031-W
A process down was detected in xxxxxxxx. Process name=pppppppp
- Cause
- A process down condition was detected.
- xxxxxxxx: JP1/Software Distribution product name
- pppppppp: Target process name
- Action
- Use the client manager to check to see whether the client is starting. If it is not starting, either start the client or restart the OS. If the client is starting, no action is required.
- If this problem occurs frequently, notify the system administrator.
KDSF0032-W
The process pppppppp was forcibly terminated by a timeout.
- Cause
- A process that does not terminate within a fixed time was found during the termination processing of the product. The process was terminated.
- pppppppp: Target process name
KDSF0040-I
Ready to receive jobs. Protocol={TCP|UDP|TCP/UDP}, Port number=yyyyyyyy
- Cause
- The job is ready to be received.
- {TCP|UDP|TCP/UDP}: Available protocol
- TCP: TCP protocol
- UDP: UDP protocol
- TCP/UDP: TCP and UDP protocols
- yyyyyyyy: Available port number (decimal)
KDSF0041-E
Preparation for receiving jobs failed. {Win32|Socket|Runtime} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- Preparation for receiving jobs failed.
- {Win32|Socket|Runtime}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Restart JP1/Software Distribution. If the problem persists after the restart, review the operating environment in reference to the description of the error code.
KDSF0042-I
A job execution request was received from xxxxxxxx (yyy.yyy.yyy.yyy, zzzzzz). Protocol={TCP|UDP}, ID key for operations =0xnn
- Cause
- A job execution request was received under the following conditions from a higher system:
- xxxxxxxx: Higher system host name
- yyy.yyy.yyy.yyy: Higher system IP address
- zzzzzz: Higher system product type
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
- {TCP|UDP}: Protocol receiving the execution request
- TCP: TCP protocol
- UDP: UDP protocol
- 0xnn: Higher system operation key
- 0x01: Host name
- 0x02: IP address
KDSF0050-I
Polling to xxxxxxxx (yyyyyyyy) started.
- Cause
- Polling started.
- xxxxxxxx: Polling-to host name or IP address
- yyyyyyyy: Polling-to product name
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
KDSF0051-I
Polling to xxxxxxxx (yyyyyyyy) from hhhhhhhh (iii.iii.iii.iii, dddddddd) is completed. ID key for operations=0xnn
- Cause
- Polling completed.
- xxxxxxxx: Polling-to host name or IP address
- yyyyyyyy: Polling-to product name
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
- hhhhhhhh: Local host name
- iii.iii.iii.iii: Local host IP address
- dddddddd: Local host host ID
- 0xnn: Higher system operation key
- 0x01: Host name
- 0x02: IP address
- 0x03: Host name (host ID used)
- 0x04: IP address (host ID used)
- 0xff: Invalid operation key information
KDSF0052-W
Polling to xxxxxxxx (yyyyyyyy) from hhhhhhhh (iii.iii.iii.iii, dddddddd) failed. ID key for operations=0xnn, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- Polling failed due to an error (including temporary errors).
- xxxxxxxx: Polling-to host name or IP address
- yyyyyyyy: Polling-to product type
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
- hhhhhhhh: Local host name
- iii.iii.iii.iii: Local host IP address
- dddddddd: Local host host ID
- 0xnn: Higher system operation key
- 0x01: Host name
- 0x02: IP address
- 0x03: Host name (host ID used)
- 0x04: IP address (host ID used)
- 0xff: Invalid operation key information
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Make sure that the polling-to host name, IP address, and product name are specified correctly. If they are correctly specified, check to see if the higher system at the polling destination is started.
KDSF0053-I
Searching the local host for a package to be installed started. Cause={BOOT|SCHEDULE}
- Cause
- A search for packages to be installed, downloaded in the local host, was started.
- Cause={BOOT|SCHEDULE}: Search timing and description
- BOOT: When the system is booted, search for packages that are to be installed at system startup time.
- SCHEDULE: If a package with an installation date and time was received, search for the package on the specified installation date and time.
KDSF0054-I
Searching the local host for a package to be installed was completed.
- Cause
- Searching for the package to be installed, which was downloaded in the local host, was completed.
KDSF0055-W
A fatal error occurred during job processing.
- Cause
- A fatal error occurred during job processing.
- Action
- Restart the OS.
KDSF0060-I
A job was received. Job type=yyyyyyyy, Job number=jjjjjjjj, Instruction number=cccccccc, Installation timing=zzzzzzzz (0xaa+0xbb), Replace existing package={YES|NO}, Installation date/time=tttttttttttt {, Installation mode={BG|GUI}, Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff | Software to be Searched=ssssssss[, Drive to be Searched=xxxxxxxx [:vvvvvvvv]]}
- Cause
- A job was received. This message is also output when the client receives a job deletion instruction because the job was deleted by the managing server during the execution of the job.
- yyyyyyyy: job type
- Install package: Install package job
- Get system information from client: Get system information from client job
- Get software information from client: Get software information from client job
- Collect files from client: Collect files from client job
- Send package, allow client to choose: Send package, allow client to choose job
- Transfer user inventory schema to client: Transfer user inventory schema to client job
- Transfer registry collection definition: Transfer registry collection definition job
- Report message: Report message job
- Set the software monitoring policy: Set the software monitoring policy job
- Get software monitoring information from the client: Get software monitoring information from the client job
- Delete job: Job deletion instruction (a job deletion instruction that is transmitted to the client when the managing server deletes a job; this is not a job)
- jjjjjjjj: Job number
- cccccccc: Instruction number
- zzzzzzzz: Execution timing
- Normal installation: Normal installation
- Install when system starts: Install when system starts
- Install when system stops: Install when system stops
- 0xaa+0xbb: Maintenance information about execution timing
- Replace existing package={YES|NO}: Replace existing package yes/no
- YES: Replace existing package.
- NO: Do not replace.
- tttttttttttt: Installation date and time (year, month, day, hour, minute)
- The following information is output by an Install package job or a Send package, allow client to choose job.
- {BG|GUI}: Installation mode
- BG: Background installation mode
- GUI: GUI installation mode
- d.cc.pppppp.vvvv.ssss: Package information
- d: Packager type
C: Package registered from a UNIX packager (Packager)
D: Package registered from a Windows packager
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- nnnnnnnn: Package name
- ffffffff: Package maintenance information
- The following information is output for the Get software information from client job:
- ssssssss: Software to be searched
- Search software installed by Software Distribution: Search for software installed by JP1/Software Distribution.
- Search all software: Search for all software.
- Search for software in "Add/Remove Programs": Search for software in Add/Remove Programs.
- Search for a file: Search for a file.
- Search for Microsoft Office products: Search for Microsoft Office products.
- Search for anti-virus products: Search for anti-virus products.
- When Software to be searched is Search all software or Search for a file, the following information is output:
- xxxxxxxx: Type of drive to be searched
- All Fixed drives: All fixed drives
- All Fixed drives and Network drives: All fixed drives and network drives
- Specified drives: Specify drives to be searched.
- When Type of drive to be searched is Specified drives, the following information is output:
- vvvvvvvv: Drive to be searched
- The drive to be searched is displayed with a letter from A to Z or a number from 1 to 9. If multiple drives are specified, drive names are separated with a semicolon (;) and displayed. For example, if A, C, 1, and 2 are specified, they are displayed as follows:
A;C;1;2
KDSF0061-I
The local host reported to the managing server that the status of a job on the local host has changed. Instruction number=cccccccc, Maintenance code=kkkkkkkkkkkkkk[: ssssssss]
- Cause
- The managing server was notified that the job status changed on the local host side.
- cccccccc: Instruction number
- kkkkkkkkkkkkkk: Maintenance code (same as Remote Installation Manager)
- ssssssss: Description of maintenance code
KDSF0070-I
Downloading a file by unicasting was started. ffffffff, Unicasting from hhhhhhhh
- Cause
- File downloading by unicasting started.
- ffffffff: Maintenance information
- hhhhhhhh: Host name or IP address of the higher system (source of unicasting distribution)
KDSF0071-I
Downloading a file by multicasting was started. ffffffff, Multicasting from hhhhhhhh (multicast address=iii.iii.iii.iii)
- Cause
- File downloading by multicasting started.
- ffffffff: Maintenance information
- hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
- iii.iii.iii.iii: Multicasting address that is set in the higher system (source of multicasting distribution)
KDSF0072-I
The file was normally downloaded by unicasting. ffffffff, Size=yyyyyyyy bytes, Unicasting from hhhhhhhh
- Cause
- File downloading by unicasting was successful.
- ffffffff: Maintenance information
- yyyyyyyy: Size of the downloaded file (in bytes)
- hhhhhhhh: Host name or IP address of the higher system (source of unicasting distribution)
KDSF0073-I
The file was normally downloaded by multicasting. ffffffff, Size=yyyyyyyy bytes, Multicasting from hhhhhhhh (multicast address=iii.iii.iii.iii)
- Cause
- File downloading by multicasting was successful.
- ffffffff: Maintenance information
- yyyyyyyy: Size of the downloaded file (in bytes)
- hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
- iii.iii.iii.iii: Multicasting address that is set in the higher system (source of multicasting distribution)
KDSF0074-W
An error occurred in downloading a file by unicasting. ffffffff, Unicasting from hhhhhhhh, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- File downloading by unicasting failed.
- ffffffff: Maintenance information
- hhhhhhhh: Host name or IP address of the higher system (source of unicasting distribution)
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Normally, no action is required on the user's part. JP1/Software Distribution automatically retries according to the settings that are provided in When communications fail in the Retry Communications page of the Setup dialog box. If the retry times out, another attempt is made after the next polling.
- However, if this error occurs frequently when JP1/Software Distribution is newly installed, there may be a problem with the network environment. In that case, you should review the network environment settings.
KDSF0075-W
An error occurred in downloading a file by multicasting. {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- File downloading by multicasting failed.
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Normally, no action is required on the user's part. JP1/Software Distribution automatically retries. If the retry times out, another attempt is made at unicasting.
- However, if this error occurs frequently when JP1/Software Distribution is newly installed, there may be a problem with the network environment. In that case, you should review the network environment settings
KDSF0076-W
Downloading by multicasting terminated abnormally. This package will be downloaded by unicasting. ffffffff, Multicasting from hhhhhhhh (multicast address=iii.iii.iii.iii)
- Cause
- The downloading of a package by multicasting terminated abnormally. This package will be downloaded by unicasting.
- ffffffff: Maintenance information
- hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
- iii.iii.iii.iii: Multicasting address that is set in the higher system (source of multicasting distribution)
- Action
- If this message occurs frequently in multiple clients, specify a smaller job package size on the Multicasting page for the setup for the source of multicasting.
KDSF0077-W
The multicast address does not match between the higher system and client. This package will be downloaded by unicasting. Multicasting from hhhhhhhh, Local multicast address=lll.lll.lll.lll
- Cause
- The multicasting address that is set on the local host does not match the address for the higher system (source of multicasting distribution). This package will be downloaded by unicasting.
- hhhhhhhh: Host name or IP address of the higher system (source of multicasting distribution)
- lll.lll.lll.lll: Multicasting address that is set in the local host
- Action
- In a multi-polling environment, if the source of multicasting is not the higher system that is set as a normal connection destination, this message can be ignored. If the higher system is set as a normal connection destination, make sure that the multicasting address used by the higher system matches that used by the client.
KDSF0080-I
Uploading to hhhhhhhh was started. ffffffff, Size=yyyyyyyy bytes
- Cause
- File uploading started.
- hhhhhhhh: Host name or IP address of the upload destination host
- ffffffff: Maintenance information
- yyyyyyyy: Size of the file to be uploaded (in bytes)
KDSF0081-I
The file was normally uploaded to hhhhhhhh. ffffffff, Size=yyyyyyyy bytes
- Cause
- File uploading was successful.
- hhhhhhhh: Host name or IP address of the upload destination host
- ffffffff: Maintenance information
- yyyyyyyy: Size of the uploaded file (in bytes)
KDSF0082-W
An error occurred in uploading to hhhhhhhh. ffffffff, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- File uploading failed.
- hhhhhhhh: Host name or IP address of the upload destination host
- ffffffff: Maintenance information
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Normally, no action is required on the user's part. JP1/Software Distribution automatically retries according to the settings that are provided in Installation result files failed to transmit to the higher server file in the Retry Communications page of the Setup dialog box. If the retry times out, another attempt is made after the next polling.
- However, if this error occurs frequently when JP1/Software Distribution is newly installed, there may be a problem with the network environment. In that case, you should review the network environment settings.
KDSF0090-I
A job started. Job type=jjjjjjjj, Job number=xxxxxxxx, Instruction number=yyyyyyyy {, Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff | Software to be Searched=ssssssss [, Drive to be Searched= kkkkkkkk [:vvvvvvvv] , Retrieve list=rrrrrrrr:llllllll Bytes(eeeeeeee Entries)]}
- Cause
- The execution of a job started.
- jjjjjjjj: Maintenance information
- Install package: Install package job
- Get system information from client: Get system information from client job
- Get software information from client: Get software information from client job
- Collect files from client: Collect files from client job
- Send package, allow client to choose: Send package, allow client to choose job
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- The following information is output for an Install package job or a Send package, allow client to choose job:
- d.cc.pppppp.vvvv.ssss: Package information
- d: Packager type
C: Package registered from a UNIX packager (Packager)
D: Package registered from a Windows packager
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- nnnnnnnn: Package name
- ffffffff: Package maintenance information
- The following information is output for the Get software information from client job:
- ssssssss: Software to be searched
- Search software installed by Software Distribution: Search for software installed by JP1/Software Distribution.
- Search all software: Search for all software.
- Search for software in "Add/Remove Programs": Search for software in Add/Remove Programs.
- Search for a file: Search for a file.
- Search for Microsoft Office products: Search for Microsoft Office products.
- Search for anti-virus products: Search for anti-virus products.
- When Software to be searched is Search all software or Search for a file, the following information is output:
- kkkkkkkk: Type of drive to be searched
- All Fixed drives: All fixed drives
- All Fixed drives and Network drives: All fixed drives and network drives
- Specified drives: Specify drives to be searched.
- When Type of drive to be searched is Specified drives, the following information is output:
- vvvvvvvv: Drive to be searched
- The drive to be searched is displayed with a letter from A to Z or a number from 1 to 9. If multiple drives are specified, drive names are separated with a semicolon (;) and displayed. For example, if A, C, 1, and 2 are specified, they are displayed as follows:
A;C;1;2
- rrrrrrr: Search list type
- SERVER: Search list sent from the higher system
- CLIENT: Search list found in the client
- llllllll: Size of search list to be used in the search (unit: bytes)
- eeeeeeee: Number of entries in search list to be used in the search
KDSF0091-I
The job is completed. Job type=jjjjjjjj, Job Number=xxxxxxxx, Instruction number=yyyyyyyy[, Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=zzzzzzzz]
- Cause
- The job execution was successful.
- jjjjjjjj: Job type
- Install package: Install package job
- Get system information from client: Get system information from client job
- Get software information from client: Get software information from client job
- Collect files from client: Collect files from client job
- Send package, allow client to choose: Send package, allow client to choose job
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- The following information is output for an Install package job or a Send package, allow client to choose job:
- d.cc.pppppp.vvvv.ssss: Package information
- d: Packager type
C: Package registered from a UNIX packager (Packager)
D: Package registered from a Windows packager
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- nnnnnnnn: Package name
- ffffffff: Package maintenance information
- zzzzzzzz: Installation destination path name (an accurate value is not displayed if installation is performed by specifying a default installation directory for a Hitachi program product)
KDSF0092-E
An error occurred in a job. Job type=jjjjjjjj, Job number=xxxxxxxx, Instruction number=yyyyyyyy, [Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=iiiiiiii, ]Cause={The installer cccccccc, Code=0xdd, zzzzzzzz|An external program aaaaaaaa, Code=0xdd, zzzzzzzz|An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|An installation conditions error occurred: pppppppp, zzzzzzzz}. Maintenance code=kkkkkkkkkkkkkk[: ssssssss]
- Cause
- The job execution failed.
- jjjjjjjj: Job type
- Install package: Install package job
- Get system information from client: Get system information from client job
- Get software information from client: Get software information from client job
- Collect files from client: Collect files from client job
- Send package, allow client to choose: Send package, allow client to choose job
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- [Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=iiiiiiii, ]
- This part is output for an Install package job or a Send package, allow client to choose job.
- d.cc.pppppp.vvvv.ssss: Package information
- d: Packager type
C: Package registered from a UNIX packager (Packager)
D: Package registered from a Windows packager
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- nnnnnnnn: Package name
- ffffffff: Package maintenance information
- iiiiiiii: Installation destination path name (an accurate value is not displayed if installation is performed by specifying a default installation directory for a Hitachi program product)
- Cause: Cause of the execution failure. One of the following five cause types is output:
- - The installer cccccccc, Code=0xdd, zzzzzzzz
- Execution failed due to the installer for a Hitachi program product or other companies' software.
- cccccccc: Problem that occurred in the installer
- was not started because of an error: Installer startup failure
- resulted in an error: Installer error termination
- terminated by a timeout: Installer timeout termination
- 0xdd: Error code
- zzzzzzzz: Maintenance information
- - An external program aaaaaaaa, Code=0xdd, zzzzzzzz
- Execution failed due to an external program
- aaaaaaaa: Problem that occurred in the external program.
- was not started because of an error: External program startup failure
- resulted in an error: External program error termination
- terminated by a timeout: External program timeout termination
- 0xdd: Error code
- zzzzzzzz: Maintenance information
- - An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
- Execution failed due to a file unarchiving or archiving error.
- eeeeeeee: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- - An installation conditions error occurred: pppppppp, zzzzzzzz
- Execution failed due to an installation condition error.
- pppppppp: Error-causing installation condition (system or software condition)
- zzzzzzzz: Maintenance information
- - An information acquisition conditions error occurred
- During the acquisition of system or software information, the distribution destination system did not meet required conditions; the execution of the job failed.
- kkkkkkkkkkkkkk: Maintenance code (same as Remote Installation Manager)
- ssssssss: Description of the maintenance code
- Action
- Take an action in reference to the description of the maintenance code that is output to ssssssss. Also, take the following action according to the cause of error that is output to Cause=:
- Cause=The installer cccccccc, Code=0xdd, zzzzzzzz
Unless an explanation is output to ssssssss, check the cause of Code=0xdd being returned by referencing documentation for the Hitachi program product or other companies' software.
- Cause=An external program aaaaaaaa, Code=0xdd, zzzzzzzz
Unless an explanation is output to ssssssss, check the cause of Code=0xdd being returned by referencing documentation for the external program or ask the source of the external program.
- Cause=An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
Take an action by checking the error code explanation that is output to nnnnnn.
- Cause=An installation conditions error occurred: pppppppp, zzzzzzzz
Check to see if the installation condition that is output to pppppppp is appropriate.
- Cause=An information acquisition conditions error occurred:
In the distribution destination system, check the prerequisites for the Get system information or Get software information job.
KDSF0093-I
Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=zzzzzzzz. The installer started. Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, Timeout=mm
- Cause
- The installer started.
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- zzzzzzzz: Path name for the program that started
- d.cc.pppppp.vvvv.ssss: Packager information
- d: Packager type
C: Package registered from a UNIX packager (Packager)
D: Package registered from a Windows packager
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- nnnnnnnn: Package name
- mm: Monitoring time (in seconds). A monitoring time of 0 means indefinite monitoring.
KDSF0094-I
Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=zzzzzzzz. The external program started. Timing=tttttttt, Monitor=wwwwwwww, Result notification=eeeeeeee, Error action={Abort|Continue}, Timeout=mm
- Cause
- An external program started.
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- zzzzzzzz: Path name for the external program that started
- tttttttt: External program startup timing
- Before installation: Before installation
- After installation: After installation
- Installation error: Upon an installation error
- wwwwwwww: Whether an external program timeout is set and the disposition of the external program after it has timed out
- No timeout: No timeout value set; the system waits for a response from the external program indefinitely.
- Error after timeout: An error is generated if the specified timeout limit is exceeded.
- Continue after timeout: No error is generated when the timeout limit is reached.
- eeeeeeee: Method for acquiring external program processing results
- Windows: Notify by using a Windows message from the external program
- Return code: Notify by using a termination code from the external program
- {Abort|Continue}: Disposition upon a processing result error
- Abort: Abort as an error
- Continue: Continue the processing without treating the event as an error
- mm: External program monitoring time (in seconds). A monitoring time of 0 means indefinite monitoring.
KDSF0095-I
Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=zzzzzzzz. The {installer|external program} terminated normally.
- Cause
- The installer or the external program terminated normally.
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- zzzzzzzz: Path name for the normally terminated program
- {installer|external program}: Type of the normally terminated program
- installer: Installer
- external program: External program
KDSF0096-W
Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=pppppppp. The {installer|external program} {was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz, Extend return code=0xcccccccc|terminated by a timeout}.
- Cause
- The installer or the external program either terminated abnormally or timed out.
- xxxxxxxx: Job number
- yyyyyyyy: Instruction number
- pppppppp: Path name for the external program
- {installer|external program}: Type of the terminated program
- installer: Installer
- external program: External program
- {was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz|, Extend return code=0xcccccccc|terminated by a timeout}: Cause of termination; one of the following three causes is output:
- was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
Startup failure
eeeeeeee: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C language runtime error
Protocol: JP1/Software Distribution protocol error
mm: Error code
nnnnnn: Description of error code mm
zzzzzzzz: Maintenance information
- resulted in an error. Return code=0xzz, Extend return code=0xcccccccc
Terminated due to an error.
0xzz: Return code returned by an external program (1 byte)
0xcccccccc: Return code returned by an external program (4 bytes)
- terminated by a timeout
Terminated due to timeout.
- Action
- Take the following action, depending on the cause of the termination:
- Startup failure
Make sure that the path name for the external program is correct.
- Error termination
Check the condition under which the output return code is returned.
- Timeout termination
Make sure that the monitoring time is set correctly. Also, determine the cause of the external program not terminating within the timeout limit.
KDSF0097-I
An attempt to detect information about patches by using the Windows Update Agent was successful.
- Cause
- Detection of unapplied patch information by using WUA was successful.
KDSF0098-W
An attempt to detect information about patches by using the Windows Update Agent could not be executed because {the OS does not support the Windows Update Agent | the Windows Update Agent was unavailable | the database file for the Windows Update Agent was not found}.
- Cause
- Detection of unapplied patch information by using WUA could not be executed.
- {the OS does not support the Windows Update Agent | the Windows Update Agent was unavailable | the database file for the Windows Update Agent was not found}: Cause type. One of the following three types is output:
- the OS does not support the Windows Update Agent: The OS does not support WUA.
- the Windows Update Agent was unavailable: WUA cannot be used.
- the database file for the Windows Update Agent was not found: The database file for WUA was not found.
- Action
- If WUA cannot be used
Install WUA.
- If the database file for WUA cannot be found
Store the database file for WUA in client-installation-directory\CLIENT\WUA.
KDSF0099-E
An attempt to detect information about patches by using the Windows Update Agent failed due to {a timeout | an unexpected error}.
- Cause
- Patch information detection by using WUA failed.
- {a timeout | an unexpected error}: Failure cause
- a timeout: The process timed out.
- an unexpected error: An unexpected error occurred.
- Action
- If the process timed out, wait awhile and then re-execute the job.
KDSF0100-I
The automatic registration of hhhhhhhh (iii.iii.iii.iii, dddddddd) to the managing server started. Old managing server: vvvvvvvv -> New managing server: xxxxxxxx
- Cause
- The automatic registration of the local host started in the system configuration information that is managed by the managing server.
- hhhhhhhh: Local host name
- iii.iii.iii.iii: IP address of the local host
- dddddddd: Host ID for the local host. If this ID is not specified in the system configuration information, an asterisk (*) is output.
- vvvvvvvv: Host name or IP address of the old registration#. When a new local host is registered in the system configuration information, an asterisk (*) is output.
- xxxxxxxx: New registration host name or IP address#
- #
- This message is also output when the managing server is not changed, such as when the IP address or the host name of the local host is changed. In this case, the same value is output to both the old managing server and the new managing server.
KDSF0101-I
The automatic registration of hhhhhhhh (iii.iii.iii.iii, dddddddd) to the managing server was completed. Old managing server: vvvvvvvv -> New managing server: xxxxxxxx
- Cause
- The automatic registration of the local host terminated in the system configuration information that is managed by the managing server.
- hhhhhhhh: Local host name
- iii.iii.iii.iii: IP address of the local host
- dddddddd: Host ID for the local host. If this ID is not specified in the system configuration information, an asterisk (*) is output.
- vvvvvvvv: Host name or IP address of the old registration.# When a new local host is registered in the system configuration information, an asterisk (*) is output.
- xxxxxxxx: New registration host name or IP address#
- #
- This message is also output when the managing server is not changed, such as when the IP address or the host name of the local host is changed. In this case, the same value is output to both the old managing server and the new managing server.
KDSF0102-W
The automatic registration of hhhhhhhh (iii.iii.iii.iii, dddddddd) to the managing server failed. Old managing server: vvvvvvvv -> New managing server: xxxxxxxx, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- The automatic registration of the local host failed in the system configuration information that is managed by the managing server.
- hhhhhhhh: Local host name
- iii.iii.iii.iii: IP address of the local host
- dddddddd: Host ID for the local host. If this ID is not specified in the system configuration information, an asterisk (*) is output.
- vvvvvvvv: Host name or IP address of the old registration.# When a new local host is registered in the system configuration information, an asterisk (*) is output.
- xxxxxxxx: New registration host name or IP address#
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- #
- This message is also output when the managing server is not changed, such as when the IP address or the host name of the local host is changed. In this case, the same value is output to both the old managing server and new managing server.
- Action
- JP1/Software Distribution retries in the next polling. If polling is specified for system startup time, reboot the OS.
- If the automatic registration fails even after a retry, check the explanation in the error code.
KDSF0103-I
Inventory information was reported because a system modification was detected.
- Cause
- A change in the system was detected; inventory information was reported.
KDSF0110-I
ID group processing started. ID group=xxxxxxxx, Operation={ADD|EXECUTE|DELETE}, Relay managing the ID=hhhhhhhh (iiiiiiii)
- Cause
- ID group processing started.
- xxxxxxxx: Target ID name
- {ADD|EXECUTE|DELETE}: Processing type
- ADD: Adding the local host to the target ID
- EXECUTE: Execution request for the job that was executed on the target ID (this operation is started automatically when a local host is added to the ID, requesting the execution of the ID job that is already stored in the relay managing the ID)
- DELETE: Deleting the local host from the target ID
- hhhhhhhh: Relay managing the ID
- iiiiiiii: Relay managing the ID product type
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
KDSF0111-I
ID group processing was completed. ID group=xxxxxxxx, Operation={ADD|EXECUTE|DELETE}, Relay managing the ID=hhhhhhhh (iiiiiiii)
- Cause
- The ID group processing was completed.
- xxxxxxxx: Target ID name
- {ADD|EXECUTE|DELETE}: Processing type
- ADD: Adding the local host to the target ID
- EXECUTE: Execution request for the job that was executed on the target ID (this operation is started automatically when a local host is added to the ID, requesting the execution of the ID job that is already stored in the relay managing the ID)
- DELETE: Deleting the local host from the target ID
- hhhhhhhh: Relay managing the ID
- iiiiiiii: Relay managing the ID product type
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
KDSF0112-E
An error occurred in IP group processing. ID group=xxxxxxxx, Operation={ADD|EXECUTE|DELETE}, Relay managing the ID=hhhhhhhh (iiiiiiii), {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- An error occurred in the ID group processing.
- xxxxxxxx: Target ID name
- {ADD|EXECUTE|DELETE}: Processing type
- ADD: Adding the local host to the target ID
- EXECUTE: Execution request for the job that was executed on the target ID (this operation is started automatically when a local host is added to the ID, requesting the execution of the ID job that is already stored in the relay managing the ID)
- DELETE: Deleting the local host from the target ID
- hhhhhhhh: Relay managing the ID
- iiiiiiii: Relay managing the ID product type
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Reference the explanation on the error code; make sure that the relay managing the ID is specified correctly, and that no communication errors have occurred.
KDSF0120-I
Packaging started. Package information=D.cc.pppppppp.vvvv.ssss, Save to=hhhhhhhh (iiiiiiii)
- Cause
- Packaging started.
- D.cc.pppppp.vvvv.ssss: Package information
- D: In this packager type, the letter D, which denotes a package added from a Windows packager, is always output.
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- hhhhhhhh: Host name or IP address of the managing server to which a package is to be added
- iiiiiiii: Product type of the managing server to which a package is to be added
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
KDSF0121-I
Packaging terminated normally. Package information=D.cc.pppppppp.vvvv.ssss, Save to=hhhhhhhh (iiiiiiii)
- Cause
- Packaging terminated normally.
- D.cc.pppppp.vvvv.ssss: Package information
- D: In this packager type, the letter D, which denotes a package added from a Windows packager, is always output.
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- hhhhhhhh: Host name or IP address of the managing server to which a package is to be added
- iiiiiiii: Product type of the managing server to which a package is to be added
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
KDSF0122-E
Packaging failed. Package information=d.cc.pppppppp.vvvv.ssss, Save to=hhhhhhhh (iiiiiiii), {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- Packaging failed.
- D.cc.pppppp.vvvv.ssss: Package information
- D: In this packager type, the letter D, which denotes a package that was to be added from a Windows packager, is always output.
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version/revision
- ssss: Generation
- hhhhhhhh: Host name or IP address of the managing server to which a package is to be added
- iiiiiiii: Product type of the managing server to which a package is to be added
- netmdm: JP1/Software Distribution Manager
- netmdmw: JP1/Software Distribution Client (relay system)
- {Win32|Socket|Runtime|Protocol}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- Protocol: JP1/Software Distribution protocol error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Make sure that the host name or IP address of the managing server is specified correctly, and that no communication errors have occurred.
KDSF0123-E
Creation of the package failed. (information = TablNum[xxxxxxxx], limit = [65535])
- Cause
- Creation of the package failed because the total size# of the target information exceeded the maximum value 65535.
- xxxxxxxx: Number of target information items
- #
- The target information means the information specific to the package target. The total value of the target information is the sum of the following information plus 4:
- Total number of folders or files to be packaged
- Total number of short files for the folders or files to be packaged
- Action
- Reduce the number of folders or files to be packaged so that the total value of the target information does not exceed the maximum value (65535) and then re-execute the command.
KDSF0130-E
An error occurred in a process pppppppp. {Win32|Socket|Runtime} error, Code=mm[: nnnnnn][, zzzzzzzz]
- Cause
- An error occurred in process ppppppp.
- pppppppp: Process name
- {Win32|Socket|Runtime}: Error type
- Win32: Win32 API error
- Socket: Socket error
- Runtime: C language runtime error
- mm: Error code
- nnnnnn: Description of error code mm
- zzzzzzzz: Maintenance information
- Action
- Check the explanation of the error code and take appropriate action.
KDSF0140-E
An application exception occurred in process pppppppp.
- Cause
- An application exception occurred in process pppppppp.
- pppppppp: Process name
- Action
- Please ask Hitachi to investigate the problem as necessary. When requesting assistance, you should collect a DUMP.LOG.
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