This subsection describes the flow of troubleshooting for Asset Information Manager Subset. Subsections 6.7.2 through 6.7.9 describe the principal causes of errors and the action to be taken for each error.

Figure 6-14 Flow of troubleshooting (Asset Information Manager Subset)

• Collecting error information
  In the event of an error, first collect error information. For details about how to collect error information, see 6.7.4 Collecting Asset Information Manager Subset problem information.
  
• Identifying the cause of the error
  Identify the cause of the error from the error message and the event that occurred.
  
• Eliminating the cause of the error
  If possible, eliminate the cause of the error.
  
• Action by the system administrator
  If the error cannot be corrected, have the system administrator eliminate the cause of the error.
  
• Error recovery processing
  Perform error recovery processing, if necessary.
  

Before starting troubleshooting, check that no other processing is executing. For details about Asset Information Manager Subset transaction processing, see 6.6.3 Asset Information Manager Subset transaction processing.