Job Management Partner 1/Performance Management - Agent Option for Platform Description, User's Guide and Reference

7.2.2 Executing commands

This section explains the errors that are related to the execution of Performance Management commands.

Organization of this subsection

(1) When the jpctool service list (jpcctrl list) command is executed, a non-active service name is output

(2) When the jpctool db dump (jpcctrl dump) command is executed, data that is different from the specified Store database is output

(1) When the jpctool service list (jpcctrl list) command is executed, a non-active service name is output

The possible causes and how to handle them are described below.

A Performance Management program was uninstalled without deleting the service information of the Performance Management program
Even after a Performance Management program is uninstalled, the service information on the Performance Management program still remains in the database. Execute the jpctool service delete (jpcctrl delete) command to delete the service information on the Performance Management program. For details about how to delete service information, see the chapter explaining how to install and set up Performance Management in the manual Job Management Partner 1/Performance Management Planning and Configuration Guide.

The host name of the machine was changed without deleting the service information of the Performance Management program
If the host name of the machine is changed without deleting the service information of the Performance Management program, the service information of the service ID to which the previous host name is added remains in the database managed by the Master Manager service. Execute the jpctool service delete (jpcctrl delete) command to delete the service information of the Performance Management program. For details about how to delete service information and how to change a host name, see the chapter explaining how to install and set up Performance Management in the manual Job Management Partner 1/Performance Management Planning and Configuration Guide.

(2) When the jpctool db dump (jpcctrl dump) command is executed, data that is different from the specified Store database is output

If you specify the same export file name for the same Store service and execute the jpctool db dump (jpcctrl dump) command multiple times, the earlier output result is overwritten by the later output result. When executing the jpctool db dump (jpcctrl dump) command multiple times on the same Store service, specify export files having different names. For details about how to export the Store database, see the chapter explaining management of operation monitoring data in the manual Job Management Partner 1/Performance Management User's Guide.

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