Job Management Partner 1/Performance Management - Agent Option for Platform Description, User's Guide and Reference

6.1.2 Format of message explanations

This section explains the message description format in this manual. The italicized portion of the message text means the display content differs depending on the circumstance under which the message is issued. Messages are listed in the order of message ID. An example of the message description format follows.

Message ID
Message text

Message explanation

(S)

Indicates the action taken by the system.

(O)

Indicates the action that should be taken by the operator when the message is displayed.

Reference note

The system administrator who has been contacted by an operator must collect log information as described in 7. Error Handling Procedures, and conduct an initial investigation.

When conducting an initial investigation of the problem, refer to the OS' log information (Windows event logs) and the various types of log information that is output by PFM - Agent for Platform. From these types of log information, determine what happened during the time period when the problem occurred and take actions to avoid or correct the problem. Also record the operating method used that led to the problem. At the same time, try to determine whether the problem can be reproduced.

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