6.2.5 Main problems occurring during operations

The following table describes the main problems that occur during operations.

Table 6‒6: List of main problems occurring during operations
Tool reporting the problem	Event	Main effects	Main causes	Checking location	Reference
Management portal	Output of error message (GUI)	The business cannot continue.	The possible causes are as follows: There is a problem with the environment (such as the OS, network, memory, disk) Resource depletion in the server (such as OOM) There is a problem with the integrated system (such as DB) Lengthy processing on an application HA switching	Displayed log Manager log J2EE server log Web server log OS JavaVM, container resources PRF trace Thread dump Application	6.4.2
(Client)^#	Output of business errors Browser-specific errors (such as server not found, 404, 500, 503) No response Delayed response (performance deterioration)	The business might not be continued.		Displayed log Manager log J2EE server log Web server log OS JavaVM, container resources PRF trace Thread dump Application	6.4.2