Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5457-E

An error occurred during the attempt to access the sdm_import.properties definition file.

[Cause] Possible causes include the following:

(1) You do not have the necessary permissions to access the sdm_import.properties definition file.

(2) An I/O error occurred.

(3) The content of the sdm_import.properties definition file is invalid.

[Action] Continues processing without loading software information.

[Workaround]

(1) Make sure you have the necessary permissions to access the sdm_import.properties definition file.

(2) Verify that no disk failure has occurred.

(3) Check the content of the sdm_import.properties definition file.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.