Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5456-E

Failed to synchronize device information with the MDM system. (MDM setting name = MDM-setting-name)

[Cause] The server certificate of the MDM server is invalid.

[Action] Cancels synchronization of device information with the MDM system.

[Workaround] Execute the keytool command to check whether the server certificate has been imported. If it has not, execute the keytool command to import the server certificate. For details about the keytool command, see the relevant documentation.