A.2 Notes that apply to managed computers
This section provides cautionary notes that apply to managed computers when JP1/IT Desktop Management 2 - Agent is installed on a computer running Windows Server 2019, Windows Server 2016, Windows 10, Windows 8.1, Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2.
For cautionary notes that apply to JP1/IT Desktop Management 2 - Agent in general, see 1.7.2 Notes on installing software manually.
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Windows 10, Windows 8.1, and Windows 8 allow you to disable startup programs from Task Manager, but you must not disable any programs registered on JP1/IT Desktop Management 2 - Agent under any circumstances.
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When you perform any of the operations below, the User Account Control dialog box appears. To go ahead with the operation, allow the program to execute. To prevent the operation from taking place, cancel execution of the program.
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Install the agent software
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Start agent setup#
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Start Packager#
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If the user who initiates the operation does not have administrator permission for the operating system, elevate the user to administrator level before proceeding.
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If the display language is Japanese, characters that cannot be converted to Shift-JIS codes are displayed or entered as one or two question marks (?). Similarly, if the display language is Chinese, characters that cannot be converted to GBK codes are displayed or entered as one or two question marks (?).
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You cannot use Fast User Switching feature as a way for multiple users to run instances of the JP1/IT Desktop Management 2 - Agent application at the same time.