Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


15.7.1 Specifying settings for event notification

You can specify settings for mail notification so that when a specific event occurs, you can be notified of the event occurrence via email.

To specify settings for event notification:

  1. Display the Settings module.

  2. In the menu area, select Events and then Event Notification Settings.

  3. In Select category and severity of events, select categories of events of which you want to be notified via email.

  4. In Select recipients, select user IDs to which an event notification is sent.

    To edit an email address, select a relevant user ID.

The events for which a notification is to be sent and recipients of the notification are specified.

To exclude specific events from those for which a notification is sent, in Specify the event notifications to be ignored, click the Add button. In the Add Ignored Events dialog box, you can specify events for which a notification email is not sent.

Tip

To edit email addresses, select user IDs. If email addresses are not specified, you can type email addresses. Note that the email addresses specified here are reflected on the user accounts that are displayed in the Account Management view, which you can select from User Management in the Settings module.

Tip

All the user IDs specified as recipients receive all notifications about the specified events regardless of work responsibilities specified for each user ID. However, the URL in the event notification email can be accessed only when the user ID of the recipient is specified to have work responsibilities for the linked URL. If a user with the user ID for which work responsibilities for the linked URL are not specified clicks the link, the user is automatically returned to the Home module.

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