9.5 Delivering messages to users

If you want to send messages to computer users, you can create and send them to individual users. In addition, you can automate the delivery of messages in response to the evaluated security status.

Only the computers for online management can deliver messages.

Tip

You can also send messages from the Device List view, which is displayed when you select Device Inventory and then Device List in the Inventory module. For details, see 6.26 Sending a notification to a user.

Note

• If the setting of message language which is consistent with browser language exists, default language will be set to browser language.

• For message notification, the message will be displayed as follows depending on the language which is set to the message and the display language of OS:

  In case that the language corresponding to the display language of OS of the agent exists in the language which is set to the message

  Message will be displayed in corresponding language.

  In case that the language corresponding to the display language of OS of the agent does not exist in the language which is set to the message

  Message will be displayed in default language.

To send a message to a user:

1. Display the Security module.

2. In Computer Security Status in the menu area, select the group containing the computer to send the message to.

3. In the information area, select the computer to send the message to, and then click Send User Notification.

   You can select multiple computers to send the same message to simultaneously.

4. In the displayed dialog box, set the message and click OK.

   To keep track of the history of and the reasons for sending messages, check Add Notes. The information entered here is added to the Notes tab.

Messages are delivered to the computer users.

To automate the delivery of messages:

1. Display the Security module.

2. Select Security Policy and then Security Policy List. In the Security Policy List view, click the Edit button for the security policy assigned to the computer to which messages should be delivered.

3. In the displayed dialog box, select Action Items and then Send User Notification.

4. Set the violation level and the message to be sent, and then click OK.

The message will be sent to the computer when the specified violation level is exceeded.

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