Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


6.26 Sending a notification to a user

If you have a message to inform the computer users of, you can create a notification and send it to individual users.

Note that you can send notifications to online-managed computers only (agents for Windows).

In addition, this function is not supported on the Citrix XenApp and Microsoft RDS server.

Note
  • If the setting of message language which is consistent with browser language exists, default language will be set to browser language.

  • For message notification, the message will be displayed as follows depending on the language which is set to the message and the display language of OS:

    In case that the language corresponding to the display language of OS of the agent exists in the language which is set to the message

    Message will be displayed in corresponding language.

    In case that the language corresponding to the display language of OS of the agent does not exist in the language which is set to the message

    Message will be displayed in default language.

To send a notification to a user:

  1. Display the Inventory module.

  2. From Device Inventory in the menu area, select the group that contains the computer to which you want to send the notification.

  3. In the information area, select the computer to which you want to send the notification, and then select Send User Notification from Action.

    You can also select multiple computers to send the same notification to more than one user simultaneously.

  4. In the displayed dialog box, specify the notification to be sent, and then click OK.

    If you select Start the selected computer if it is not running, the notification can also be sent to the computers that are not running.

    If you select Add Notes, the notification history and reasons for sending the notifications can be recorded. The information entered here will be added to the Notes tab.

The notification is sent to the computer user.