Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


7.10.10  Starting remote control from the Chat window

When the controller is installed on the computer, you can start the controller from the Chat window. If you received a chat message, you can directly start remote control when you need to connect the user.

To start remote control from the Chat window:

  1. From User List Box of the Chat window, select the user that you want to connect.

  2. From the menu, select Tools and then Remote Control.

The controller starts, and the computer of the selected user is connected.