Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


6.15 Obtaining user information

You can display the End User Form view on a user computer and obtain the information entered by the user. The management workload can be reduced by periodically requesting users to enter user information. An example of the End User Form window is shown below.

[Figure]

Note that to display the End User Form view, the agent must be installed on the user computer. With the Citrix XenApp and Microsoft RDS server, you cannot display a window for entering user information. Whether the End User Form view is displayed depends on the settings of User notification settings for agent setup.

The procedure for displaying the End User Form view at any time and the procedure for displaying the view from a specified time onwards are described below.

To obtain user information (at any time):

  1. Display the Settings module.

  2. In the menu area, select Assets and then Asset Field Definitions.

  3. In End User, specify the input method for the user information you want to obtain.

    Note that you can specify End User in Common Fields (Assets and Device Inventory) and in Common Fields (Hardware Assets) only.

After the user enters the user information in the End User Form view and clicks OK, the user information is acquired.

To obtain user information (by specifying a date and time):

  1. Display the Settings module.

  2. In the menu area, select Assets and then Asset Field Definitions.

  3. In the information area, in Start Date for Entry of User Information, click Edit.

  4. In Timing for starting user entry, select Specified (a specified date and time for starting entry, in the local time of the user computers), and then specify the start date and time for data entry.

  5. Click OK.

  6. In End User, specify Data source for the user information you want to obtain.

    Note that you can specify End User in Common Fields (Assets and Device Inventory) and in Common Fields (Hardware Assets) only.

    You can edit the start date and time for data entry by clicking the Edit Entry Start Date button in the dialog box used for setting the data source, and then using the dialog box that appears.

After the user enters the user information in the End User Form view and clicks OK, the user information is acquired.

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