6.14 Notification of the device information collected by using the information collection tool
The device information of an offline-managed computer collected by using the information collection tool is notified to the management server from an online-managed computer. In a multi-server configuration, an online-managed computer that is managed by the same server that manages the offline-managed computer notifies the device information of the offline-managed computer, By notifying the device information, the device information of the offline-managed computer is updated to the latest.
To notify the device information, the online-managed computer must be logged on by a user who has full control permissions over the folder that stores the information collected by using the information collection tool. Because the management server must be connected when notifying the device information, the device information cannot be notified from an offline computer.
- Important
-
When out-of-date device information is notified, the current device information registered with JP1/IT Desktop Management 2 is overwritten with the out-of-date device information. In this case, you need to collect the latest device information from the applicable computer and then notify the latest information again.
- Important
-
If you have set acquisition of device revision history, notify the device information in the order that the device information was changed. If you do not notify the device information in this order, the date and time of revision history cannot be correctly obtained.
To notify the device information collected by using the information collection tool:
If you used the logon script when collecting the device information, step 1 can be omitted.
-
Connect the external storage media that stores the device information collected by using the information collection tool to an online-managed computer.
-
From the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Agent, Administrator Tool, and then Send Inventory.
When the information notification that uses an external storage media is password-protected, a window for entering the password appears. Enter the password that was specified in Settings to protect information from external storage media displayed by clicking Password settings during agent setup. If the agent is newly created, the notification is not password-protected by default.
-
In the Specify storage location dialog box, specify the folder that stores the device information to be notified. Specify the path of the folder with a character string of no more than 133 characters that contains \Data and excludes the ASCII control characters.
- Important
-
If you notify the management server of the device information that was collected by executing the Information Collection Tool from the 64-bit OS agent by executing Notification of Collected Information, do not place the storage folder (\Data folder) for the device information to be notified in the path (example: C:\Windows\system32) where the file system redirector is run by OS. The storage folder cannot be specified in the Specify storage location dialog box.
-
Click OK.
Notification of the device information starts. A dialog box indicating the progress appears until the notification is complete.
A dialog showing the notification results appears, and the notification of the device information is complete.
If a computer failed to notify the device information, recollect the device information based on the information provided in the failure notification list (result_failed.txt), and then send the notification again. For details, see 18.4 Actions to be taken when notification of device information that was collected with the tools fail.
To view the computers that have successfully notified the device information, check the success notification list (result_success.txt). The success notification list is generated when a computer successfully notified the device information. The host names of the computers that have successfully notified the device information are output to the success notification list.
- Generation location
-
The Data folder specified in the Specify storage location dialog box
- Output format
-
YYYY/MM/DD hh:mm:ss host-name#
# YYYY: year; MM: month; DD: day; hh: hour; mm: minute; ss: second
- Output example
-
2012/10/11 14:15:16 Host1
2012/10/11 14:15:18 Host2
2012/10/11 14:15:19 Host3
- Important
-
Do not notify the management server of the device information of a computer that is connected to the management server, by using the Notification of Collected Information menu. If you notify it, the device information may become inconsistent with the existing data. In this case, perform the Update Device Details menu in the Device List window to update the device information.
Related Topics: