1.9.2 Maintaining hardware asset information
Maintain hardware asset information according to the operation in your organization and keep the information up-to-date. To maintain hardware asset information, there are three methods described below.
- Tip
-
When hardware asset information is associated with device information, Inventory Information of hardware asset information is automatically updated based on the collected device information.
- Collectively edit hardware asset information by using the import function.
-
By importing a hardware asset information CSV file, you can collectively update hardware asset information.
You can create a hardware asset information CSV file by exporting hardware asset information. To update hardware asset information, edit and import the output CSV file.
For details about how to export hardware asset information, see 11.5 Exporting asset information. For details about how to import hardware asset information, see 11.4.1 Importing hardware asset information.
- Important
-
To export hardware asset information, you need to export one or more items (items to be used as mapping keys) that can uniquely identify hardware asset information during import. The items to be used as mapping keys are Asset #, Serial #, IP Address, MAC Address, Host Name, IMEI, and Contract Phone.
- Edit hardware asset information manually.
-
To manually register hardware asset information, in the Hardware Asset view of the Assets module, select the asset that you want to register as hardware asset information, and then click the Edit button. You can register the asset information of the selected asset in the displayed dialog box. You can also select multiple assets and then collectively register information about them.
For details about how to manually edit hardware asset information, see 11.1.2 Editing hardware asset information.
- Automatically update hardware asset information by collecting user information.
-
For a computer managed online, if hardware asset information is associated with the device information of the managed computer, you can display the End User Form view on the computer to collect information entered by the user. For a computer managed offline, you can display the End User Form view on the target computer when you collect the device information by executing the getinv.vbs command or setsecpolicy.vbs command. Note that you need to install an agent on the target computer to display the End User Form view on it.
The following information can be collected:
-
Department
-
Installation location
-
User name
-
Account
-
Email address
-
Phone number
-
Management items optionally added
By collecting information entered by the user, you can save yourself (administrator) the effort of maintaining asset information. For example, by operating JP1/IT Desktop Management 2 in such a way that each user in your organization periodically enters the latest information, you can keep track of the latest user information without maintaining any user information. Even when a large number of users are relocated to different departments, you do not need to maintain large amounts of user information.
-
Note that you can also delete hardware asset information that does not need to be managed anymore. For details about how to delete hardware asset information, see 11.1.3 Removing hardware asset information.
Related Topics: