1.9 Managing hardware assets

There are various hardware assets used for work in your organization such as computers, servers, smart devices, printers, network devices, and USB devices. You need to keep track of the status of hardware assets to cope with periodical device replacement according to the operation in your organization and with sudden problems.

By using JP1/IT Desktop Management 2, you can do the following to efficiently manage hardware assets:

• Keep track of the owned assets in list form just like a ledger.

• Easily keep track of the status of assets by using graphical views such as panels and reports.

• Quickly obtain information about the hardware asset you want to work on by using the filtering function.

You can perform hardware asset management operations in the Hardware Asset view of the Assets module. To manage hardware assets, register hardware asset information, and then maintain the information by following the procedure for managing hardware assets. The following figure shows how to manage hardware assets:

After purchasing a hardware asset, build a hardware asset environment, and then register hardware asset information about that asset. Then, distribute the hardware asset to users. If you do not use the hardware asset, store it as a stock item. According to operations such as replacement and rental of a substitute device, collect a hardware asset in use or distribute a hardware asset in stock. Discard and dispose of any unwanted hardware assets.

This section explains how to use JP1/IT Desktop Management 2 in the following operations:

Purchase devices.

Purchase new devices in your organization due to increase of employees and addition of equipment. Register information about purchased devices in JP1/IT Desktop Management 2 so that you can manage them as assets.

Replace devices.

Replace devices in your organization due to relocation of employees or renewal of devices.

Take inventory of devices.

Take inventory of devices in your organization.

Check devices that are not used.

Check redundant assets in your organization.

Discard devices.

Collect old devices from workplaces, and then discard those devices.

Respond to a device failure.

When a failure occurs on a device in your organization, request the maintenance service company for repair or lend a substitute device.

Related Topics:

• 1.9.3 General procedure for purchasing devices

• 1.9.4 General procedure for replacing devices

• 1.9.5 General procedure for taking inventory of devices

• 1.9.6 General procedure for checking devices that are not used

• 1.9.7 General procedure for discarding devices

• 1.9.8 General procedure for handling a device failure

Organization of this section

• 1.9.1 Registering information contained in a management ledger

• 1.9.2 Maintaining hardware asset information

• 1.9.3 General procedure for purchasing devices

• 1.9.4 General procedure for replacing devices

• 1.9.5 General procedure for taking inventory of devices

• 1.9.6 General procedure for checking devices that are not used

• 1.9.7 General procedure for discarding devices

• 1.9.8 General procedure for handling a device failure

• 1.9.9 General procedure for investigating unauthorized changes to device information

To Page Top