Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


1.3.3 General procedure for allowing multiple administrators to collaborate in performing tasks

You (system administrator) can limit the scope of information displayed on an operation view by specifying task allocation and administration scope for a user account. In this way, you can make sure that each administrator manages only the information that is relevant to either their responsibilities or the department to which they belong.

For example, if your workload increases during stocktaking, you can reduce this workload by dividing the stocktaking tasks among asset management administrators assigned each department.

To divide the hardware asset stocktaking tasks among administrators assigned to each department:

1. You ask the asset management administrator of each department to perform stocktaking of hardware assets.

Send an email to the asset management administrator of each department asking them to perform stocktaking, instructing them how to do it, and giving them a due date of completion of stocktaking.

2. The asset management administrator of each department performs stocktaking of hardware assets that belong to the asset management administrator's own department.

The asset management administrator of each department logs in to JP1/IT Desktop Management 2. When the asset management administrator displays the Hardware Asset view of the Assets module, that asset management administrator can view a list of hardware assets that are within the administration scope specified for the user account. The asset management administrator exports the displayed list to a CSV file, and then prints the list.

The asset management administrator uses the printed list to conduct a physical count, enters the stocktaking results in the exported CSV file, and then imports the CSV file to JP1/IT Desktop Management 2. The stocktaking date and time are updated for the hardware assets of the applicable department.

3. You check the last modified date and time.

A day after the due date of completion of stocktaking, confirm that stocktaking tasks have been completed in the entire company. To do so, you need to check the last modified date and time column of the list displayed in the Hardware Asset view of the Assets module.

If you find any departments for which the stocktaking date and time have not been updated, contact the asset management administrators of the corresponding departments by email.

The stocktaking tasks of the entire company are completed.