Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Administration Guide


1.2 Managing devices offline

Using the offline management function provided by JP1/IT Desktop Management 2, you can manage computers not connected to the management server in the same way as you manage online computers.

Note that this function is not supported on the Citrix XenApp and Microsoft RDS server.

To manage devices offline:

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  1. Install agents on computers.

    To manage computers offline by using JP1/IT Desktop Management 2, create an agent configuration for offline management, and then create an installation set. Using an external storage medium, install agents on computers.

  2. Acquire device information.

    To acquire device information, collect device information from a computer on which an agent has been installed, and then send the collected device information to the management server. You can acquire device information in one of the following two ways:

    • Acquire device information by using an external storage medium.

      This approach is useful when you want to acquire device information from a stand-alone computer or when there are relatively few number of computers to be managed offline.

    • Acquire device information by using a logon script.

      This approach is useful when you want to acquire device information from computers connected to a local network or when there are relatively large number of computers to be managed offline.

By preparing two external storage media, one for installing an agent on a computer and the other for acquiring device information, you can perform the installation task, and then immediately proceed to acquire device information.

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