9.3 Troubleshooting during building of an offline management configuration system
In the following cases, change the management status. For details about how to do this, see 9.3.1 Switching from offline management to online management or 9.3.2 Switching from online management to offline management.
-
The agent for online management was mistakenly installed on a computer you want to manage offline.
-
The agent for offline management was mistakenly installed on a computer you want to manage online.
To determine whether you installed the wrong agent, check the agent setup.
Also, if you assigned the wrong agent configuration to a computer on which you want to enable the network monitor, take action as follows according to the settings:
To take action when the agent configuration that clears Communicate with the higher system is assigned:
-
Switch the management status from offline management to online management.
-
Manually start the network monitor service.
To take action when the agent configuration that clears Periodically notify the higher system of the information collected from the computer is assigned:
-
In the agent configuration, select Basic Settings, and select the Periodically notify the higher system of the information collected from the computer check box.
- Organization of this section