Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


9.3.2 Switching from online management to offline management

To switch a user computer from online management to offline management, you need to change the agent configuration. The procedure for switching to offline management is described below.

Important

When switching to offline management, you need to consider the operations for switching back to online management again. When switching a computer that is disconnected from the network from offline management to online management, you also need to change the agent configuration in the Setup dialog box on all computers that are switched.

To switch to offline management (changing the agent configuration):

Important

If the security policy assigned to the target computer has operation log acquisition enabled, change the security policy to disable the operation log acquisition first, and then switch to online management. If you leave the security policy with operation log acquisition enabled, the user computer will keep acquiring operation log files.

  1. In the list of agent configurations in Windows Agent Configurations and Create Agent Installers under Agent in the Settings module, click the Edit button for the agent configuration whose settings you want to change.

  2. In the Basic settings area of the Edit Agent Configuration dialog box, clear the Communicate with the higher system check box, and then click OK.

  3. In the Confirming the Settings for Communications with Higher Systems dialog box that appears, click OK.

The configuration is complete, and the user computer is now switched to offline management.